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View Full Version : Cordless mouse just quit


UnigirlBelle
Dec 24, 2009, 02:00 PM
I have a cordless mouse, I've only had it a short time and it suddenly quit on me. Using a port mouse is really hard to get used to again. I changed the cordless batteries with new ones and it still does not respond. The light on the bottom does not light up. I tired two sets of batteries with no luck. Did my mouse die or is it just my batteries even though they are new are not strong enough to power it?

twinkiedooter
Dec 24, 2009, 02:07 PM
Sounds like you have a defective cordless mouse. Bundle it up and take it back to where you bought it as these cordless models have a tendency to go bad very easily. That's why I always use a corded mouse. No batteries to mess with and last much longer.

Eiither get your money back or get another one. There is no fixing these cordless models.

ScottGem
Dec 24, 2009, 02:42 PM
If you have the receipt, take it back. I've had cordless rodents that have lasted several years.

UnigirlBelle
Dec 24, 2009, 03:53 PM
Yes, I have the receipt and a replacement warranty. I will definitely take it back once the stores reopen the first of the week. Thank you.

UnigirlBelle
Jan 2, 2010, 11:36 AM
I contacted the company before making the trip to the store where I got it, which is an hours drive for me so I don't make it very often unless I have a lot to do there. They got back to me and told me that the mouse I had was a discontinued mouse so where it was still under warranty they were sending me a new upgraded mouse. They sent a link as to what it looks like and its cool. Thankfully I have a corded mouse to keep me going until it gets here.

ScottGem
Jan 2, 2010, 12:01 PM
Way to go, thanks for letting us know. Was this a Linksys rodent by the way?

UnigirlBelle
Jan 2, 2010, 01:38 PM
Logitech cordless optical.

ScottGem
Jan 2, 2010, 01:45 PM
I had a feeling. I'm very high on Logitech right now. I have a Logitech Illuminated keyboard. The tops of a couple of the keys started wearing away. So I called them since it was under warranty. And they agreed to replace it. They sent me shipping label and I sent it. The NEXT day I received the replacement. They didn't wait to get the old one before sending the replacement. That's great customer service In my opinion.

UnigirlBelle
Jan 2, 2010, 03:04 PM
Yes, even though this is a discontinued product they didn't ask for it back so I assume that I am to recycle it.