mshalinski
Dec 23, 2009, 06:26 AM
We turned the water off to repair my shower.  I checked the water heater and the pilot was out.  I followed the directions and got the pilot light back on but it wouldn't stay on. So we now have no hot water. What do I do?
EPMiller
Dec 23, 2009, 05:13 PM
You DID follow the lighting instructions to the letter, right?  Without knowing what kind of gas valve you have I would guess that you didn't hold the thermocouple 'bypass button' or gas control valve knob down long enough.  That thermocouple must be hot before you can release the button/knob.  I would question if the thermocouple is any good next.  Could also be a bad gas valve.  Could also be something you inadvertently did when turning things off.  Check EVERY valve and switch.