dammitjanet
Dec 14, 2009, 07:45 PM
I cannot access the backend of my company's website from the computers at work. We are using IE 7 on Windows XP. We had problems viewing the entire site initially due to a problem with the internet provider. They eventually fixed the problem, but now I can't seem to log in to the CMS. It worked a couple times, but I typically get an error after sign in and can't access the page.
I though it may be a glitch with the site, but I have tried logging in on numerous computers with different operating systems, internet providers and browsers and was able to do so successfully.
I am no IT pro, and I can't think what could be the problem unless there is an issue with our firewall or another issue with our internet provider.
Any suggestions on things I can try before spending years on the phone with the provider?
I though it may be a glitch with the site, but I have tried logging in on numerous computers with different operating systems, internet providers and browsers and was able to do so successfully.
I am no IT pro, and I can't think what could be the problem unless there is an issue with our firewall or another issue with our internet provider.
Any suggestions on things I can try before spending years on the phone with the provider?