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View Full Version : Video links get error message


basspaul
Nov 23, 2009, 03:34 PM
Hello,
I am running Internet Explorer 7 on Mindows XP with service pack 3. My problem is displaying videos from links in internet explorer. I keep getting a message " Internet Eplorer cannot display the webpage. I have run the diagnostic and there is nothing wrong with my connection. I have also checked my security settings as well as Norton Internet Security settings. All seem OK. Am I missing something? This can happen when clicking a video link in an email or a link on a webpage. If the video is part of the webpage, all works fine i.e... YouTube etc. Any assistance would be greatly appreciated.

seahwk83
Nov 23, 2009, 04:35 PM
Try some of the info listed here
You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage" (http://support.microsoft.com/kb/956196)

basspaul
Nov 30, 2009, 03:41 PM
Thanks for your reply. I have tried most info in this link but, still no video. I can connect to pages with ease, just not any video links. Other links work fine.

seahwk83
Nov 30, 2009, 08:20 PM
What page are you trying to see video on?

Try this also,
Start, run and type regsvr32 urlmon.dll - hit enter

Try again

Also
Troubleshooting Steps

Step 1: Change Your Settings in Internet Explorer
Follow these steps to enable custom settings for how Windows handles video
Playback:
1. Open Control Panel.
2. Click Programs.
3. Click Default Programs.
4. Click Set program access and computer defaults.
5. In the resulting dialog box, click to expand the Custom section.
6. Under Choose a default media player, click Windows Media Player, and then
Click OK.
7. Restart Internet Explorer.

Step 2: Change Your Media Player Settings
Follow these steps to ensure that Windows Media Player is set to allow
Multicast streams:
1. Start Media Player.
2. Press ALT+T, and then click Options.
3. Click the Network tab.
4. Under Multicast Streams, make sure that the Allow the player to receive
Multicast streams check box is selected.