My remote control just stopped working the lights and fan. Batteries are not the problem. Light switches are on and the red light comes on the remote but fan and lights don't work. Any suggestions? Thank you.

Is there any chance someone could have opened the hand held and moved any of the tiny switches? Check the receiver in the canopy and then the hand held, do all switches make each other, got to be exact

1. Check the dip switches.
2. Does the fan have pullchains?

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More (http://www.ceiling-fans-n-more.com/ceiling-fan-remote-controls.php)