emonique333
Nov 5, 2006, 01:24 PM
Apologies in advance for long post.
So my story is I gave notice rather abruptly at Bank of America when I worked in their customer service dept. I'm not 100% positive of the date but I believe it was May 23rd of this year. Anyway, my last paycheck from them was a full check which surprised me. My mom warned me that BofA would probably want some of that money back so I made sure I squared some of it away.
Fast forward to the end of June/July and I get the letter from BofA saying we'd like $318 back. I expected this so I was all intent to send them the money. I wrote out the check & everything. Of course since I'm a procrastinator I hadn't gotten around to mailing it, but I figured there wasn't too much of a rush. In the meantime, I get another letter from BofA, this time saying they wanted a little over $500. I'm confused so I call them up at the number they give and to be honest I don't really understand why I ended up owing more but I figure that's just me being really bad at math. So I say okay, I'll send another check for the remaining amount. Not really happy about it, but if I owe it I'll pay it.
Then I get a letter from them again saying your overpayment balance is $712.57. So I call them & the rep gives me the explanation that they forgot to calculate in some vacation time that I took before I had acrued it. I was really pissed off, not at the rep, but that they couldn't just give me a definite amount and show me how it came to that. Like I said, I want to pay what I owe but I'd like the set amount so I can write the check. I asked the rep to send me the calculation showing how they got to this amount. Just for my records. This call took place about a week ago. Week & a half at the most.
Fast forward to them sending me the calculation I asked for with a letter enclosed saying, "Thank you for your check(s) in the amount of $560. Please note the remaining balance of overpayment is $616.57."
So now I'm freaking out & a little pissed that I have to continue going back & forth with them. They are closed on the weekend so I have to call on tomorrow.
Is this legal? Can they just keep adding money on top of what they claim I owe? If they had just given me a letter back in June saying what I owe this wouldn't really be a problem. But every time I send them money, they say I owe them more. Very frustrating. How can they go from you owe us $300 to $1176 ($560 plus $616)
If I go to a lawyer is there anything they can do?
Any help appreciated.
So my story is I gave notice rather abruptly at Bank of America when I worked in their customer service dept. I'm not 100% positive of the date but I believe it was May 23rd of this year. Anyway, my last paycheck from them was a full check which surprised me. My mom warned me that BofA would probably want some of that money back so I made sure I squared some of it away.
Fast forward to the end of June/July and I get the letter from BofA saying we'd like $318 back. I expected this so I was all intent to send them the money. I wrote out the check & everything. Of course since I'm a procrastinator I hadn't gotten around to mailing it, but I figured there wasn't too much of a rush. In the meantime, I get another letter from BofA, this time saying they wanted a little over $500. I'm confused so I call them up at the number they give and to be honest I don't really understand why I ended up owing more but I figure that's just me being really bad at math. So I say okay, I'll send another check for the remaining amount. Not really happy about it, but if I owe it I'll pay it.
Then I get a letter from them again saying your overpayment balance is $712.57. So I call them & the rep gives me the explanation that they forgot to calculate in some vacation time that I took before I had acrued it. I was really pissed off, not at the rep, but that they couldn't just give me a definite amount and show me how it came to that. Like I said, I want to pay what I owe but I'd like the set amount so I can write the check. I asked the rep to send me the calculation showing how they got to this amount. Just for my records. This call took place about a week ago. Week & a half at the most.
Fast forward to them sending me the calculation I asked for with a letter enclosed saying, "Thank you for your check(s) in the amount of $560. Please note the remaining balance of overpayment is $616.57."
So now I'm freaking out & a little pissed that I have to continue going back & forth with them. They are closed on the weekend so I have to call on tomorrow.
Is this legal? Can they just keep adding money on top of what they claim I owe? If they had just given me a letter back in June saying what I owe this wouldn't really be a problem. But every time I send them money, they say I owe them more. Very frustrating. How can they go from you owe us $300 to $1176 ($560 plus $616)
If I go to a lawyer is there anything they can do?
Any help appreciated.