Hi There,

I need help I have a Sony Vaio laptop that when idle for a while will flick to a blue screen and says windows shut down and starts dumping, then restarts and it will keep doing that.

Can you please help this laptop is not even a year old! :confused:

Thanks,

flick to a blue screen and says windows shut down and starts dumping

What exactly do you mean dumping and does blue screen say anything?

What exactly do you mean dumping...

I suspect the OP means a crash dump (configured in System Properties > Advanced > Startup and Recovery settings) which occurs during a Windows system error. The blue screen error message can be a clue to resolving the issue, but several crash cycles may be needed to fully read and record the message on a fast computer. Suggest OP first do a hard drive (see Hard Drive FAQ (https://www.askmehelpdesk.com/hard-drives/hard-drive-faq-395627.html)) and memory diagnostic (see below), to confirm those two hardware components are working reliably. For driver or other software causes, if the error results in an endless boot-crash cycle, any corrections once determined may need to be done from a command-line recovery console or from a safe-mode boot if it doesn't result in the same crash.

Memory Diagnostic:
Microsoft Online Crash Analysis (http://oca.microsoft.com/en/windiag.asp)
Memtest.org (http://www.memtest86.com/)
Memtest86.com (http://www.memtest86.com/)

More Info:
How to configure system failure and recovery options in Windows (http://support.microsoft.com/default.aspx/kb/307973)
Understanding crash dump files (http://www.ditii.com/2008/01/08/windows-understanding-crash-dump-files/)