View Full Version : Spyware Doctor loads but isn't clickable
rhiles
Sep 9, 2009, 03:30 PM
I recently downloaded Spyware Doctor, and it worked great for a couple of weeks. But now I'm having issues. When I click on the icon, Spyware Doctor pops up on the screen, and everything looks right. But nothing on the screen is clickable. The buttons on the left side (Start Scan, Intelliguard, Tools) do nothing when clicked on, where as before they did. I'm unable to scan my computer with Spyware Doctor now.
Any ideas? :confused:
seahwk83
Sep 9, 2009, 03:58 PM
I would suggest to Uninstall the program and then reinstall from scratch
rhiles
Sep 9, 2009, 04:50 PM
I would suggest to Uninstall the program and then reinstall from scratch
Stupid question, but I won't need to pay for it again if I uninstall it, will I?
seahwk83
Sep 9, 2009, 05:03 PM
Do you have the information still avail that made the prgram registered?
If you still have all the same info as when you first paid for it, the same information should still be applicable
I''m not sure how you paid for it and got it registered the first time, would assume that you would go through same steps
I'm sure you can get some support from Software Doctor if you did pay for it in the past, here is link to their support link
Spyware Doctor Support (http://www.pctools.com/contact/support/product/spyware-doctor/)
Click what is applicable to your situation, there are many options there