PROUDmomOF3
Sep 5, 2009, 03:14 PM
Hello all,
This is my first post and I joined this site just for this question. I am assuming that the answers are from experts? Since this is a legal question, I suppose then the responses will come from an attorney or a judge?
I have rented my home to someone for this first time. I am sad to say that it seems I now have the same horror story that I have read others have had with the security deposit.
My story is as follows.
The renter moved out on June 30... I emailed her to say that she will want to leave any receipts on the counter that shows what she paid to clean and prepare the property for vacate so this could be considered towards the security deposit. ( my lease states that the tenant is to steam clean the carpets professionally when she moves out)
I also states in my email that I would be happy to walk the property with her 2 days after she moved so that we could see together why or why not the deposit or portion of it may not be returned.
The renter CALLS me on June 30 and says that she did not have time to clean and that she considered the deposit a gift (MY WORRY STARTED) We were cordial on this call, as we have always been, I thought I was the best land lord.. I sent gift certificates to them for Christmas.. off the point, sorry.
Anyway I get to the property and the damage is beyond belief. At least 20 holes in the walls... 2 holes in the garage door, FILTH EVERYWHERE, Tub is black from the nasty, all 3 ceiling fans broken, kitchen floor tore up.. as if something was dragged across it, carpet stains so badly the original color is not discernable.
I do not have much money, my husband can luckily fix almost everything, but we still had to pay $600 in supplies alone to buy what we needed to fix the home. Hubby spent at least 50+ hours getting the house repaired.
The last thing we did was to have the carpets checked... we could not afford a cleaning after paying $600 and we were hopeful that they COULD be cleaned. By this point it was July 29 and I knew I had to send an invoice to the renter within 30 days so I sent it. I made a copy of the post mark on the envelope that is dated July 29. I detailed the cost of each item to be repaired and the time that was charged for the repairs. I mailed the item to THE PROPERTY ADDRESS because the renter only provided a PO Box despite my request of a physical address. The mail at the property was being forwarded.. since there was no mail at the property and the invoice was never returned to me. The renter then emails me on Aug 15 to say that she did not get her refund from me within 30 days and can meet me to pick up her check?! Well that is not what she said on the phone... but I responded to her email and explained that the paperwork was mailed to the property and was not returned to me and I assumed she had received it. I also asked again for a physical address so I could mail the paperwork to her certified. The renter said that I should not have mailed to the property and wanted her money back.
I then mailed the invoice a second time on Aug20 to the PO Box, which was the same info sent the first time.
After this was sent we had the carpet diagnosed and it was found that the stains were oil and fecus and could not be cleaned with any success because of the oil. The carpet replacement was $1200. The carpet replacement was not even on the invoice... we had to do this past the 30 days, but I am still out the money.
The deposit on my property was $695.
I have now received a letter from the renter stating she will sue me for $2185 because I have acted in bad faith and not returned her deposit or invoice to her within 30 days. She acknowledges receiving the invoice I mailed the second time by states that is too late and she will sue me for 3x the rent and attorney fees.
You can see my question. Do I owe her her deposit back because she did not get the first mailing, or because I mailed the first mailing to the property?
Is it possible that this much damage can be done and I owe someone anything?
This is my first post and I joined this site just for this question. I am assuming that the answers are from experts? Since this is a legal question, I suppose then the responses will come from an attorney or a judge?
I have rented my home to someone for this first time. I am sad to say that it seems I now have the same horror story that I have read others have had with the security deposit.
My story is as follows.
The renter moved out on June 30... I emailed her to say that she will want to leave any receipts on the counter that shows what she paid to clean and prepare the property for vacate so this could be considered towards the security deposit. ( my lease states that the tenant is to steam clean the carpets professionally when she moves out)
I also states in my email that I would be happy to walk the property with her 2 days after she moved so that we could see together why or why not the deposit or portion of it may not be returned.
The renter CALLS me on June 30 and says that she did not have time to clean and that she considered the deposit a gift (MY WORRY STARTED) We were cordial on this call, as we have always been, I thought I was the best land lord.. I sent gift certificates to them for Christmas.. off the point, sorry.
Anyway I get to the property and the damage is beyond belief. At least 20 holes in the walls... 2 holes in the garage door, FILTH EVERYWHERE, Tub is black from the nasty, all 3 ceiling fans broken, kitchen floor tore up.. as if something was dragged across it, carpet stains so badly the original color is not discernable.
I do not have much money, my husband can luckily fix almost everything, but we still had to pay $600 in supplies alone to buy what we needed to fix the home. Hubby spent at least 50+ hours getting the house repaired.
The last thing we did was to have the carpets checked... we could not afford a cleaning after paying $600 and we were hopeful that they COULD be cleaned. By this point it was July 29 and I knew I had to send an invoice to the renter within 30 days so I sent it. I made a copy of the post mark on the envelope that is dated July 29. I detailed the cost of each item to be repaired and the time that was charged for the repairs. I mailed the item to THE PROPERTY ADDRESS because the renter only provided a PO Box despite my request of a physical address. The mail at the property was being forwarded.. since there was no mail at the property and the invoice was never returned to me. The renter then emails me on Aug 15 to say that she did not get her refund from me within 30 days and can meet me to pick up her check?! Well that is not what she said on the phone... but I responded to her email and explained that the paperwork was mailed to the property and was not returned to me and I assumed she had received it. I also asked again for a physical address so I could mail the paperwork to her certified. The renter said that I should not have mailed to the property and wanted her money back.
I then mailed the invoice a second time on Aug20 to the PO Box, which was the same info sent the first time.
After this was sent we had the carpet diagnosed and it was found that the stains were oil and fecus and could not be cleaned with any success because of the oil. The carpet replacement was $1200. The carpet replacement was not even on the invoice... we had to do this past the 30 days, but I am still out the money.
The deposit on my property was $695.
I have now received a letter from the renter stating she will sue me for $2185 because I have acted in bad faith and not returned her deposit or invoice to her within 30 days. She acknowledges receiving the invoice I mailed the second time by states that is too late and she will sue me for 3x the rent and attorney fees.
You can see my question. Do I owe her her deposit back because she did not get the first mailing, or because I mailed the first mailing to the property?
Is it possible that this much damage can be done and I owe someone anything?