Log in

View Full Version : Hp 7410


oso
Aug 31, 2009, 11:17 PM
I have a HP pavilion dv9000 and a HP Officejet 7410 all in one printer. I finally set it up for wireless. I can print via wireless but when I try to scan I get an error message: An error occurred communicating with the scanning device. Any help??

samuelvista
Sep 9, 2009, 05:15 AM
It seems to be a Known issue with HP all in one printer. Follow this link from HP website:
HP All-in-Ones- 'An Error Occurred Communicating with the Scanning Device' Message Displays on the Computer in Windows 2000 when Attempting to Scan from HP Director - HP Customer Care (United States - English) (http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&cc=us&docname=c00058406)

If the issue still persists, Contact HP at 18004746836