walt17
Aug 24, 2009, 11:54 AM
Security update KB971657 will not install. After configuration step 3 of 3, I get a blue screen. Error code: 800F0816.
I have made several attempts, disabled firewall and anti-virus, with no success. And checked for hardware and software updates. Computer is working fine, no evidence of problems and tests indicate no hardware problems. HP Media center PC with Vista home premium, SP2.
Other information provided in update failure report:
BC code 1000008e
BCP1 C0000005
BCP2 82255821
BCP3 8B463A04
BCP4 00000000
Any ideas?
I have made several attempts, disabled firewall and anti-virus, with no success. And checked for hardware and software updates. Computer is working fine, no evidence of problems and tests indicate no hardware problems. HP Media center PC with Vista home premium, SP2.
Other information provided in update failure report:
BC code 1000008e
BCP1 C0000005
BCP2 82255821
BCP3 8B463A04
BCP4 00000000
Any ideas?