I have a small diameter MOEN tub-shower valve. It has a lever, setscrew to hold the handle on, pull out to turn on and rotate for temperature. The cartridge seems quite small. I didn't try to pull the cartridge until I could get another one. Home Depot has one but it is too large and different. This one runs constantly, and doesn't like to push back in to turn off once it is out.
Is it absolutely necessary to have a puller? Or can one remove this one?
Does Moen replace cartridges free per an article I read, or is that a pipe dream?

Suggestions on source and advice on the change?

Thanks

Jeff

Yes, call 1 800 BUY MOEN (1 800 289-6636) Describe faucet to them, free replacemnt cartridge in about week.

Correct advice. This may help you too. Installation Help / Animated Tutorial - Installing the Moen 1225 / 1200 Cartridge (http://www.moen.com/consumersupport/installation/moen0133/moen0133.cfm)

Buy Moen - Get free replacement parts for life ! Agree with above posts...

As a mater of fact I just called Moen toady for a friend of mine needed two cartridge and they committed to send it for free, Moen is the best the same with Delta, Thanks.

Regards to all,
John