oneof 15
Oct 20, 2006, 06:52 PM
I cannot use the company names so I will refer to them as F1 (Fraud) & F2.
I charged $1,183.00 to my Citi charge card to invest in F1 and $5,375.00 to my Capital One card to F2. When I first signed up with F1 they did not tell me that I needed to pay for advertising. I was told in order to do this business and make money I had to have advertising, so I invested in it and was promised to be put on all the search engines on the first page which never happened. I was told that I would make a return in my money in less than a month in which I was suppose to receive a check by the 15th, which never happened. I would call every month to tell them I never received a check and I kept on hearing that I needed to invest more money to upgrade my advertising program. I finally got fed up and asked for my money to be returned. Without any response from them I disputed the charges with my credit cards as a fraudulent investment. Citi card denied my dispute because the charge originated in a foreign country, which was news to me since they are in Arizona. Capital One kept requesting more information and sometime information that I had already sent them. Every time I called them, I was told that it is being investigated. Once F1 & F2 knew I disputed the charge, they offered me some of my money back, F1 $400 & F2 $2,500. I was afraid not to accept it because I knew Citi card was not going to reimburse me so I felt that Capital One was going to do the same and I thought some of my money returned was better than none. So I accepted their offer and I had to sign a Settlement of Mutual Release and had to stop the disputes. I called Capital One that same day and told them to close the dispute because F2 returned my money. I even Faxed a letter to Capital One as instructed by them saying to close the dispute. The very next day, Capital One credited my account for $5,375.00. I had to call them to correct this. My next billing statement from Capital One showed a debit of $5,375.00 twice (once by their error). This put my account $9,000.00 over the limit in which I have to pay over limit fees and they want me to pay the $9,000 to bring my account in good standing. I do not have $9,000 to pay them and I do not owe them that amount. Capital One put me into collections and closed my account. I have spent so many days & hours on the phone with Capital One to their Fraud Dept & Investigations. Today they told me that it will be in investigations and it will take at least a month to correct any errors. Now, I am receiving harassing calls from F2 because Capital One debited their account for $5,375.00 and they sent me $2,500 and they are not happy that they are out of $7,875.00. They told me that I had to send them back their $2,500, in which I did (another big mistake). Now they are telling me that I still owe them $2,875.00. They told me that I fraudulently signed the release settlement and they are turning me over to their legal department. I have been so harassed by F2 that it has made me literally sick to the point that I had to see my doctor. I do not know where to turn since I signed that release settlement. I have been told that I cannot do anything and that I do not have any legal rights. What about my rights as a consumer? And, why should these fraudulent companies get away with this? There are numerous complaints from all over the world about them posted on ripoffreport.com. What grounds do I have to stand on?
I charged $1,183.00 to my Citi charge card to invest in F1 and $5,375.00 to my Capital One card to F2. When I first signed up with F1 they did not tell me that I needed to pay for advertising. I was told in order to do this business and make money I had to have advertising, so I invested in it and was promised to be put on all the search engines on the first page which never happened. I was told that I would make a return in my money in less than a month in which I was suppose to receive a check by the 15th, which never happened. I would call every month to tell them I never received a check and I kept on hearing that I needed to invest more money to upgrade my advertising program. I finally got fed up and asked for my money to be returned. Without any response from them I disputed the charges with my credit cards as a fraudulent investment. Citi card denied my dispute because the charge originated in a foreign country, which was news to me since they are in Arizona. Capital One kept requesting more information and sometime information that I had already sent them. Every time I called them, I was told that it is being investigated. Once F1 & F2 knew I disputed the charge, they offered me some of my money back, F1 $400 & F2 $2,500. I was afraid not to accept it because I knew Citi card was not going to reimburse me so I felt that Capital One was going to do the same and I thought some of my money returned was better than none. So I accepted their offer and I had to sign a Settlement of Mutual Release and had to stop the disputes. I called Capital One that same day and told them to close the dispute because F2 returned my money. I even Faxed a letter to Capital One as instructed by them saying to close the dispute. The very next day, Capital One credited my account for $5,375.00. I had to call them to correct this. My next billing statement from Capital One showed a debit of $5,375.00 twice (once by their error). This put my account $9,000.00 over the limit in which I have to pay over limit fees and they want me to pay the $9,000 to bring my account in good standing. I do not have $9,000 to pay them and I do not owe them that amount. Capital One put me into collections and closed my account. I have spent so many days & hours on the phone with Capital One to their Fraud Dept & Investigations. Today they told me that it will be in investigations and it will take at least a month to correct any errors. Now, I am receiving harassing calls from F2 because Capital One debited their account for $5,375.00 and they sent me $2,500 and they are not happy that they are out of $7,875.00. They told me that I had to send them back their $2,500, in which I did (another big mistake). Now they are telling me that I still owe them $2,875.00. They told me that I fraudulently signed the release settlement and they are turning me over to their legal department. I have been so harassed by F2 that it has made me literally sick to the point that I had to see my doctor. I do not know where to turn since I signed that release settlement. I have been told that I cannot do anything and that I do not have any legal rights. What about my rights as a consumer? And, why should these fraudulent companies get away with this? There are numerous complaints from all over the world about them posted on ripoffreport.com. What grounds do I have to stand on?