I am currently in dispute with a former residence (apartment building) for various reasons that I won't go into. My question concerns the rights of a tenant in my state of Missouri regarding contacting the actual owners of a building. The apartment manager of our former place has been unacceptable to deal with for various reasons (constantly confusing us with other apartments, losing our files, giving conflicting written lease terms etc.) When pressed she sometimes offered the excuse that something was out of her control as it was "the company's policy." When pressed on how to contact the company (who owns the buildings and properties) she replied that they have no physical office but "work out of their homes and cars" in a different city nearby. Finally under pressure she eventually offered a couple of different phone numbers - repeated calls to which went unanswered. Googling the name of the company listed on the apartment website gets me nothing but an outdated news article about the company's owner, no contact info. Yellow Pages etc. also turn up nothing for the company's name. I contacted the Better Business Bureau but they have no known address for the owning company. I want to know if there is any other way to find the contact info for the actual owners, the company that employs the apartment manager? I know there are some other tenants who would also like to complain about this person and the shoddy management but we are really befuddled as to how to find the higher-ups. Is there anything in the law about the rights of tenants to know and be able to contact the actual owners of the buildings they live in, rather than the staff? (The office staff are very clear that they do not own any of the buildings or property but are employees.)

You can call your local buildings code inspector, maybe even the board of health (if there are health related problems like mold) or you can go to the property assessment tax office.
Tell the building code inspector you want him to inspect the place if there are safety violations.
Between these three places something should work.