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Dawod
Jun 11, 2004, 12:00 AM
I would like to know what should an bank call center agent should be capable of...

Ver
Dec 30, 2005, 03:17 PM
Well to give the correct answer, you will need to provide more information.

Are you calling them, or are they calling you?

Is it in regards to a debt? Account inquiries? Solicitations?

Dr D
Dec 30, 2005, 05:59 PM
Be able to speak proper English in a pleasant manner.