Has anyone had any experience with Two Worlds United, a foreign exchange placement service for high school students? I am beyond the frustration level trying to get them to acknowledge me since they failed to place my daughter last September and will not refund me any of the thousands of dollars fees that were all paid in advance. I mean they will not answer e-mail or phone messages (they do not have live people on the phone, just leave your name and number and we will call you back). When we were applying and paying they were always available.

DO NOT SEND YOUR CHILD WITH TWO WORLDS UNITED!! Please see my website: www.myexperiencewithtwoworldsunited.com. Please contact me through the attached blog for more information. Also, contact your local FBI office. This company is a scam, you will not get anything you were promised.

Any info regarding TWU would be appreciated as we are in the process of sending our daughter to Italy through this program. Having read these e-mails we are now concerned. What should we do and to whom do we file complaints?

DO NOT SEND YOUR CHILD THROUGH THIS PROGRAM! They are a scam co. Please see my website www.myexperiencewithtwoworldsunited.com. To date, we have filed complaints with the Atty Gen's in CA, FL, MN, NH, DC, Better Business Bureaus in Hillsborough County FL (call Lois Taylor, ask her about TWU) Santa Barbara CA and Clearwater FL. Internet Fraud, FTC, our local FBI offices and our local police dept's upon receiving threatening calls from Mr. Diez the Vice President of TWU. You need to contact an atty and get you daughter into a school sponsored program or a nationally recognized one such as AFS.

http://www.myexperiencewithtwoworldsunited.com
Please comment on the blog. Thank you.

I also had a bad experience with Two Worlds United as last
Year we decided to send our son to participate on a summer
Program in France.
My son didn't want to stay by the beach, TWU promised my son
To be in the country of France, one week before he left,
They changed him to a small city right on the beach. They
Promised that he would participate on after school
Activities, he never did. After him being two weeks there,
The people at the language institute asked him not to show
Up next day as he hadn't paid for the course, and we paid at
Least one month before he left. The list goes on and on. Of
Course contact TWU at this point was almost impossible.
Fortunately, we could make arrangements with the people in
France and also the host family was a good family, otherwise
This experience would turn out a nightmare for my son.
After multiple calls, and claims to different customer
Protection organizations, I received a check from TWU
United, supposedly to return the money we paid for the
Activities my son never had. We don't know if the amount was
What it supposed to be as we never received an invoice from
TWU with the detailed of what we paid for, in spite of the
Fact that we asked for it several times.
If you asked me, please never do business with this people,
For us wasn't as bad as it could be, but you never know. TWU
Is not an organization you can trust in.

DO NOT STUDY ABROAD WITH THIS PROGRAM!! I went to Scotland my junior year in high school - it was a nightmare. I was sent to live with a family that could not afford me: the program had told them that if they took an American student into their home, they would send their daughter home with that student FOR FREE.

I didn't speak with my host family until TWO days till I was supposed to depart; I was supposed to be in contact with them MONTHS before I left. Once TWU had my money, I never heard from them again. I called my host family two days before I left to let them know how excited I was to meet them. They did not even have my flight information - the program didn't tell them which airport, what time, or what day I was flying in. May I reiterate: I was leaving in TWO days.

TWU said there would be a counselor or representative in the area: no such person existed. There was NO SUPPORT anywhere.

As a sixteen year old, I was very aware and upset about what a burden I was to my host family. My school counselor there pulled me out of their home and put me with another family that was horrible. Mental problems, disfunctional family problems, not enough room problems - and there was four boys, one of which was my age.

I did make some amazing friends, but, given the choice, I would take back those two-and-a-half months of my life and sacrifice never having met them. I, and my family through me, have been scarred by this program. If the program had put me with a family that could have afforded me, there would never have been such ill feelings from the start (let alone lying to the family in the first place about their daughter coming home with me). If there had been a support person/representative, I would have had someone close by to share these problems with.

The money we used to send me on this exchange came out of my college funds. We figured this experience would be worth the expense. We never received a receipt, and we've never seen a dime of this money in recompensation.

Please, PLEASE, do not let your child, or yourself if you are a student, suffer as I have. I would not wish this experience on my worst enemy.

I have been leary of posting threads as I have felt like there may be a spy among us. I did not catch the post questioned just a feeling that I have.

How dare you try and say that the TWU program is a rip-off. I've been going on these trips for three years now and I don't appreciate you trying to make other people think this program is horrible.

Not a lot of children get to do what I've been able to do. I've been to Australia twice, England and Ireland and this summer I will be traveling to France with TWU. Tell me, if the program is so horrible, why would so many children be interested in it every year, especially children like myself who choose to continue the program all throughout their high school years.

This program has truly made a big difference in my life and all your comments, which look like they are from the same person, are ridiculous and false. I and many other students that I know who have been in this program will back up this organization against SCAMMERS and EVIL people like YOU!!

Joshua - New Jersey
U.S.A.

Joshua:

I am very pleased that you have been so fortunate and have been able to enjoy and benefit from you travels. I am happy to hear that you have not been taken advantage of as so many of our own children have. I can assure you that each one is a real child and that the pain and disappointment they have suffered at the hands of TWU are just as real as the joy that you have experienced. Can you imagine the disappointment of a young person who looks forward to just such an exciting adventure only to be cheated of his/her money and trust? Can you imagine the feeling of abandonment and fear a teen must feel when he/she finds him/herself alone and with out the support or services TWU promised in a foreign country? These children deserved to have the unique and wonderful experience that you describe and if TWU truly is the stellar company that you profess; then I urge you, in the name of all those who were not so fortunate, plead with TWU to do the right thing by these children. In the meantime, Joshua, I am afraid that we will continue our crusade to have these people stopped so that there are no more stories like the ones our children now have to tell instead of the wonderful ones they had dreamed of.

Dear Joshualite: How nice for you. Yet, still so not very nice for the rest of us. Perhaps, as your world experience grows, so will your empathy for others.

How dare you try and say that the TWU program is a rip-off. I've been going on these trips for three years now and I don't appreciate you trying to make other people think this program is horrible.

Not a lot of children get to do what I've been able to do. I've been to Australia twice, England and Ireland and this summer I will be traveling to France with TWU. Tell me, if the program is so horrible, why would so many children be interested in it every year, especially children like myself who choose to continue the program all throughout their high school years.

This program has truly made a big difference in my life and all your comments, which look like they are from the same person, are ridiculous and false. I and many other students that I know who have been in this program will back up this organization against SCAMMERS and EVIL people like YOU!!!!

Joshua - New Jersey
U.S.A.


So Joshua from New Jersey, or is that Michelle a TWU employee?
Which name would you care to post under.
This seem to me as an underhanded tactic to garner support for TWU.

If you would like to use your correct name, rather than pretending to be someone else, then I'm sure these people have a lot of questions for you.

Please remember that when ever you post on a forum such as this your IP address is logged. Now yours is for Tampa Florida NOT New Jersey!!

Dear Curlyben, good job flushing out the imposter----but, I daresay the rest of us already knew it! Appreciate the prompt confirmation though!

In my program alone we were 25 students and many of us are still in touch and we never heard anything remotely close to what you say. It was an awesome opportunity to see the world and stay with families in foreign countries, sharing cultures. It made me a better adult - no doubt about it. The ability to be able to see that others are different but no better or worse for it is something many people never learn to do.

Other students recommended the TWU program to me. We were safe and watched over by our TWU representative and families whom there are like my second family.

This program was a wonderful experience for all of us, and we would recommend it to everyone that asks us because I know there are many students like us.

Is there more than 1 Joshua?

Joshua, you sound very much like a sales pitch to me!

Michelle/Joshua, rather than posting a comment a running,
How about addressing some of the concerns these other members have about TWU.
I think that would be the correct thing to do for a legitimate company.

Mr. Curlyben,

I am Joshua's father, and I would be more than happy to address any of your concerns about what my son has mentioned and about the TWU program.

May I ask your name, contact information and your location so we can discuss this further?

Thanks

Mr Joshua's father, are there 6 people in your house all trying to give input here, or is it one person trying to sound like 6?

Mr. Rick

I'm Joshua's father and I have a concern about your postings against the TWU organization. I have your business contact information but I keep getting your voicemail. Is there an office for your business?

Thanks

I think, Josh-dad, that the reason all these people are on this thread expressing concerns (including Josh) about TWU means they are the ones looking for answers. Curlyben is a moderator, not one of your consumers. You could answer all their questions directly right here!

And who I am talking with?

Rick? Or

Sr. Josh Dad, seems like you need to calm down, Rickj hasn't posted a thing about your "organization," but several moderators and individual clients of yours have asked you to answer some direct questions.

Josh's father,

Address your response to me and the rest of the board and we'll go form there.
This whole discussion needs to be out in the open and free for all to see.
The need for my personal contact information is odd indeed and rather underhand.

BTW for your information I'm in the UK and so have no dealings with TWU.
In this case I'm the most unbiased person here.

So fire away what have you got to say ?

Ps there is NO Mr in my name, just Curlyben will do.

Joshualite, I congratulate you for locating my office number that is very public information. I manage apartments for a living and help out on this site because I believe in it's mission.

If you have something productive to say then say it.

PS. I had never heard of TWU until I saw this thread. The frustration of these people led me to do a little digging and I see their frustration: The company has no email address and only a phone number. Out of curiosity I've tried it a few times at varying hours. Never got an answer; just voicemail.

I have been watching this thred only because my sister-in-law is considering this for my niece and I have been trying to talk her out of it. I think now I have the proof I needed.

Now Josh I do believe that the topic in hand is TWU, so would you kindly stick to it.
Thank you in advance.

Ps a Supermod is the closest thing to God where this site is concerned

And I would bet your experience with TWU comes from inside the company, not as a client or parent of a client. Why are you so evasive?

As I said before, I now have the perfect ammunition to show my sister-in-law why not to use this agency.

Well put, burned by, I couldn't agree more.

Interesting comment, burnedby. It appears to me that none of the Joshua personalities track conversation very well; maybe it is sort of a sensory overload that makes he/she shut down. Or maybe they are off concocting a new cyber disguise.

Or could it be an artificial intelligence such as mentioned in another thread?

There you go, trying out an "e-nose and mustache" elsewhere first.

To all.

This all began with my very real frustration and because of the internet and this site I found that I was NOT ALONE.

We are not the ones who are doing wrong here. WE HAVE BEEN WRONGED. Our claims are real and just as evidenced by the many grievances, claims and reports filed with every possible Office, Agency, Bureau or Authority. These include the FBI, FTC, the BBB in Florida and California, the Attorneys General from both states, Senators, Congressmen, and I’m sure there are many more THIS IS NOT A COMPLETE LIST!

If TWU is indeed an honest company, then why are they not available to address our claims? A reputable company would not hide. TWU needs to answer our questions, make reparations where justified and STOP PREYING ON INNOCENT YOUTH!

I thank all who stand together with me in this fight and all who hear our pleas and recognize our cause. WE WILL CONTINUE.

What a ridiculous bunch. Honestly, if they put as much time and effort into running a business that meets their customers needs, we wouldn't even be here. As far as I'm concerned, 50 people could post tonight saying what a wonderful organization they are and I wouldn't believe a word--their credibility is shot. (Again)

Too funny, "The Many Faces of Carlos" (who seems to be the original player, if I read the history right). Today he claims to be legitimate because of a myspace page, where no one uses their real names, ages, sex, etc. For those of you who have had the unfortunate experiece of trying to do business with him/her, why not take (them) up on the offer to sue? I think I see a promise of refund of all but $95.00. JoshDadCarlosSarahMichelleKim, why don't you just make good on that, and then concentrate on delivering a legitimate service to any future clients you might still have?

Or,JDCSMK, looks like you could spend some time researching how to better hide your plainly obvious cyber trail of silly false identities.

My 16 year-year old grand daughter feels so bad that she was suckered in by the TWU scam, and their slick website, resulting in me getting bilked out of $2150. In spite of being almost totally ignored for over 6 months by TWU, except when it was time for another payment, we never caught on until they insisted we owed them more money, after we made out last payment and continued to press for host family info. These clowns are crooks, and crooks with no conscience, in the end they claimed to have a host family, with details to follow soon, and book the flight to Chile, this two weeks before the departure date, after over 6 months of pressing them for information, at least we had the sense not to throw more money away, thanks partly to the horror stories in this forum, AND SURE ENOUGH NO HOST FAMILY DETAILS EVER FOLLOWED.

Why is it you can end up in jail for relatively minor crimes, and these crooks can steal thousands and worse, put our minor children in harms way in foreign countries and no one seems to care?? Especially after the Hollaway girl disappeared, you would think this would be an issue of interest for the FBI. You would think the attorney general of Florida or California, or even Google might give a hoot, but I think getting the truth on Googles first page of TWU hits is your best bet. After my grand daughter did a TWU blog of her experiences, they actually called (first time!) and promised a refund if we took the blog down, which we did, guess what - NO REFUND!
Apparently, the agencies that should be protecting us are all as dysfunctional as FEMA, so don't let Two Worlds United intimidate you with their threats of legal action, get the word out any way you can.

Wow, another victim. There have to be a lot more out there, and ScrewedbyTWU makes some good points; do I infer that Two Worlds United is threatening them with legal action? I wonder how much money Two Worlds United has scammed, and off how many families. I would be willing to bet that there have been kids who's experiences with Two Worlds United have resulted in far worse consequences than losing money. This is a tragedy about to happen, if it hasn't already.

Tampa Kim ought to be concerned about her new employer's ability or willingness to make payroll, given his recklessness with other peoples' money, and blatant lack of ethics. Tampa also ought to rethink inviting strangers to read through (wade through) her self centered blogging about drinking and vomiting and dope smoking and does anyone really check in regularly to see what her flashing mood icon is today? Ignorant indeed.

As our daughter returned from 5 weeks on a Two Worlds United student exchange program. To say that we have had anything than a terrible experience in dealing with Two Worlds United would be an understatement.

Our program was to be for the entire school year, but circumstances related to the poor management of Two Worlds United left us with no other choice than to bring our daughter home.

It is now going on the eighth month that our daughter has been home and all of my calls to Two Worlds United have gone unanswered. We have contacted the State of Florida Attorney Generals Office, the Hillsboro County Consumer Protection Agency and the Better Business Bureau. It appears that Two Worlds is using drop boxes for all of their mail correspondence and apparently has caller ID as they no longer answer phone calls with my name.

If you truly care about using a quality, caring sending agency, do your child a favor and do not even consider using TWU. They also asked our daughter to lie about the time the would be in England to the immigration officials so they would be able to get her into the country. I am sure this is only the surface of how they run their daily operation.

I wouldn't trust TWU with anything, much less a travel abroad experience... I've had a horrible experience with this company... Im actually a student who was supposed to leave this year but due to lies and decit here I am still in the US and Im heartbroken since I will never see the country that I dream of at night and spent so much time learning their language... and its hard on me since TWU not only ruined my high school experience but because of them, the terms between my father and me got worse... I do know this... if a TWU person fakes to be someone and says things, doesn't one of the constitutional rights or amendments state that we have freedom of speech, freedom of the press and freedom of assembly? Don't we also have a right to take back our lives in order? And the 13th amendment clearly states that there is to be no cruel and unusual punishment while on US soil... and all that TWU is doing, is cruel punishment... they are punishing teens for having dreams!

I had a great fun reading this thread because I love it when crooks get caught out. In this case they tried posting as various different people thinking they were completely anonymous, that the rest of the world is stupid, and no one is as crafty as they.

Well done Mods! :)

Well, they do everything else illegal don't they!!

No problem burned by--if you want I'll send you the pics.

I might be able to see that ladys myspace profile... only people under 18 can see it if you h ave myspace... so what's her URL?

I went with twu from oct 2003 to July 2004. Paid almost $10,000 all together. DO NOT GO WITH THIS ORGANIZATION!
Trying going with Rotary Club or another organization with credentials...
Company claims to be non profit but you will never see your money again and your host family will not see any money
There are no reps to get in contact with in other countries
Did not tell me where I was going until 4 days before I was suppose to leave
My host family got barely any money for me being in their house eating their food etc...

I did end up having a great time I got along great with my host and I became part of their family that she let me stay even when she wasn't getting paid...

Two Worlds United is not a Member of the Florida Better Business Bureau:
http://search.bbb.org/viewreport.php?url=http%3A%2F%2Fwww.bbbwestflorida .org%2Fcommonreport.html%3Fbid%3D90015960&recordid=90015960.0653&type=name
Some complaints are noted against them there, though.


Their rating is F in California:
http://www.santabarbara.bbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=140005 15

(Hi, my names David and I'm new here)Wow. I was thinking about choosing them for my study abroad program. But after hearing all of that I am forced to assume that they really are a scam.

Can someone suggest a good program for high school students? I've been looking at AYUSA(too expensive and they just cancelled the program I wanted) and ASSE(it seems pretty good).

I thought something was fishy when I noticed that the AYUSA site and the TWU site had almost the same word-for-word FAQs. And, if this makes any sense at all, I always felt 'alone' on the TWU site.

Hi,

I was offered a job with Carlos Diez's organization in Tampa, FL. While conducting my research on the company I came across this blog. I must admit I wasn't sure what to think at first, as my fist interview with Carlos went great. I was actually very excited about working at such a great organization. After reading the blogs as well as the numerous reports on the bbb websites, I'm reevaluating my previous beliefs about this "organization." My second interview was supposed to be with Carlos, but he did not even show up. Finally after waiting 15 minutes with no clue what was going on, this lady named sara called me back to ask me some questions. I began to ask her questions about the company, and she couldn't even answer most of them. She told me that only Carlos could answer those things.

I know that you guys are looking for a physical address for this company. Well here it is. It's in the Bank of America building on the 14th floor. 101 E. Kennedy Blvd. Suite 1465 Tampa, FL. (I don't know the zip) The office that I went to for my interview only had 3 desks and a copy machine with wires taped across the floor. The explanation I was given was that the permanent office was under construction, and would be open in the same building within a few weeks. They are now branching out to do study abroad programs for college students. The new company name (although they informed me that Two Worlds United will still be operating for high school students) is GLOBAL LEARNING, INC. I thought that this information might be useful to you.

Signed

Thank God I found all this out before I quit my current job to work there!

Man, this IS what I love about the internet. Its making the whole world one humongous village and the anonymity the bad guys hide behind is rapidly disappearing. Bravo, all of you!

Yes! Thank you all, once again, for stopping me from making a big mistake with TWU. I think I'm going to be very happy with ASSE(unless someone else has another suggestion). And for the people that have already been scammed... keep fighting!

Only an Interview---Wow! Great info, everyone start looking at Global Learning Inc. If it's a TWO WORLDS UNITED project BEWARE! The description of world headquarters is just as I had pictured it! So happy this forum prevented yet another huge mistake!

I am so glad that I've learned about their new name and that their operating under it for college students. I'm just starting to look at new programs FOR my college exchange and I would have had to SHOOT somebody if I'd gotten saddled with the same company.

DO NOT SEND YOUR CHILD WITH TWO WORLDS UNITED!!! Please see my website: www.myexperiencewithtwoworldsunited.com. Please contact me through the attached blog for more information. Also, contact your local FBI office. This company is a scam, you will not get anything you were promised.

I almost sent my son to China through this company. THank God I saw your blogs by googling the company for references before doing so. I'm out $4k but thankfully my son has not been affected. How can my husband and I help put these people out of business?


Has anyone had any experience with Two Worlds United, a foreign exchange placement service for high school students? I am beyond the frustration level trying to get them to acknowledge me since they failed to place my daughter last September and will not refund me any of the thousands of dollars fees that were all paid in advance. I mean they will not answer e-mail or phone messages (they do not have live people on the phone, just leave your name and number and we will call you back). When we were applying and paying they were always available.

Can you let me know how you're making out with TWU? Has anything transpired since your posting?

What happened with your son's arrangements to lead you to bail out? Have you tried to get your money back? (Not that it does any good.)

Can anyone make use of the address 'only interview provided'? At least it's a real location where goons could serve papers on Carlos the imposter.

I have checked Google, but I was thinking more along the lines of Primetime or 48hrs Investigation. They should really watch who they rip off. Someone just might know the right people to get them exposed.

You would think the BBB's rating of TWU(F) would stop most parents from even thinking about this program. If you didn't know, F is the lowest rating. It means:

"We strongly question the company's reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law's licensing or registration requirements, their complaints contain especially serious allegations, or the company's industry is known for its fraudulent business practices."

Umm... yeah I think that sentence pretty much sums up TWU, from what I've heard.

The trouble with that rating is that it's for California. I researched TWU in Tampa, Florida where they are supposedly located and it came up not rated. I've been on the computer for quite some time and have found a website for the US Dept of State which monitors student travel programs. Come Monday, they'll be hearing my story.

BPED--please contact me via my email. Since we all know that TWU is cruising this forum regularly, I am not comfortable discussing potential action within this thread. Oh, and by the way, should anyone who is not a true TWU complainant contact me via my email--please know that we have the ability to ID you and IF you try to scam us, we will pursue all legal remedies available to us.
I know I'm repeating myself, but the description of TWU's world headquarters is so exactly how I pictured it--tell me, was there a naked lightbulb hanging from the ceiling? Temporary? Yeah, and YOU WILL GET REFUND!
We love our mods!

So Would ONLY AN INTERVIEW and BPED please go to my website and blog on--the more hits and entries the more quick it moves up the search engines sites. Thanks! (Cuppycake where are you?)

There is a page on abc.com that has e-mail addresses for Primetime, etc.: http://abcnews.go.com/Reference/story?id=54216

Maybe someone could contact them?

Done deal. Thanks for your help.

Only An Interview--can you describe the TWU personnel? I have my own ideas, just want to see if I'm close.

Great idea Amanda--and while I'm at it, may I just say how disappointed I am with WWW.FLTEACH.announce This is a foreign language teachers website that I think (based on what happened) deleted my warnings about TWU and I'm only guessing here, but I think TWU blasted them with threats of lawsuits. Way to look out for your own skins instead of protecting the kids. Weenies. Curlyben--leave this be, I'm irritated!

What is the world coming to?

Seems terribly appropriate considering the lengths any number of people will go to badmouth one company.
I am NOT with Two Worlds United, and just to make things clear, I truly do not care if anybody suspects I am, so I would highly recommend you not even waste your time trying to figure out my affiliation.

This may be completely unrelated, as I am wellll past being a high school student, but while I was searching for a way to leave our grand country, TWU came across as a foreign exchange program, along with numerous postings relating to the company in AskMeHelpDesk. I have to admit, while irrelevant to my needs, my interest was definitely peaked by the numerous complaints and accusations towards this company. I delved deeper, and in fact went so far as to review the application process and forms needed to travel abroad through TWU.

At first glance everything looks pretty much on level ground. These forms offered nothing to suggest that the company was anything but legit, and I was even able to find MANY postings on various other sites of people who had used the service and were nothing but satisfied with it.

So my question to those who would bicker is this; what the heck gives??
Did you people simply not READ the forms and policies governing the travel?
Soo many of these complaints look to be over people who wanted refunds, and I can honestly say that not a darn one of you deserves it. I would encourage people to read every form that they put their signature on (which appears to be a lesson you have all learned now,) and would ESPECIALLY encourage you to do so considering the large expense it takes to travel abroad.

To be perfectly honest, your complaints look like little more than children complaining simply because they could not get their way.

As for the BBB site, one post was 100% correct. The BBB review that has a rating of "F" is not only California based, but is NOT an actual review. The beaurea has NEVER reviewed TWU, and the "F" rating is based off ONLY comments of people who have had esperience with the company. SURPRISE SURPRISE they got an "F". Actually It surprises me not at all, considering the numbers with nothing more to do than complain over their inability to read. I cannot honestly say I wouldn't want to lash out at a company either if I was dumb enough to sign the forms and agree to the policies without understanding them, but that does NOT mean that the company did anything wrong.
Also, too many people on here are trying to make this personal. You have an issue with the company, not with the people under it's employ. I would STRONGLY encourage every one of you to seriously consider the legality of focusing your anger towards any person within the company and not the entity of the company itself.

Just some words of thought...

Though, I am quite sure this will be deleted, as it appears anything that doesn't back up your argument is.

If it doesn't however, feel free to respond and we can continue this discussion, I am sure, in a civilized manner.

Take care,

D

"What is Two Worlds coming to?," might be a more appropriate question, Sr. D. I am just thinking that was a mighty long post for someone who supposedly has no affiliation with the issue, or the company...Searching for a way to leave our grand country? If you are as old as you say, maybe you should be talking to a travel agent, instead of surfing sites that cater to teenagers.

I am curious, you are new member here, but you assert that past posts have been deleted if they didn't agree with the group. Odd, how could you know? Maybe you have been here under a different name. And I can't figure out how these folks should be communicating with the 'entity of the company' instead of the employees of the company. Are they to call and ask Carlos to connect them to the "entity?" How long should they hold? Anyone can send out all kinds of forms, but it doesn't make them legit. I doubt that any of the TWU forms indicate they have no intention of providing any service other than to take money from people. In our country, we get to have an expectation that the services we contract and pay for are delivered. That is how legitimate business is conducted and in the many foregoing cases it was clearly not how TWU performed. The BBB HAS to base its reporting on consumer experience, I believe.

Best Regards,
GL

For someone only "searching for a way to leave our grand country," D, you sure had a lot of extra time to come across a program of no use to you, research it, and go through the application process enough to conclude that everyone on this forum misread his or her contract. And we are supposed to know, D, that you are not with TWU by way of the capitalization of the word "not."

We thank you for your efforts, but you didn't have to go, as a teenager, thousands of miles away from home only to find a family with no interest in actually hosting you, but more "boarding" you. I will not reiterate all the stories, broken promises made by the company, etc. Nothing new will come from that. The piece you've written is heavy on slander, and light on anything resembling proof that TWU holds its promises, that the company comes through on delivering what its customers pay for. Calling us children shows that perhaps you've some emotion tied into this.

Now we must ask: what's a person "wellll [sic] past being a high school student" doing writing arguments for a little “exchange” program in Tampa? What makes him or her so emotional? I will allow myself to work past your capitalized “not” and assume that you are affiliated with TWU.

It should be noted that having an issue with the company is the same as having an issue with the people under "it's [sic] employ" because we found ourselves dealing with the same scam-artists: the most notable being Carlos Diez and Sarah Campbell.

D, it was a nice attempt, but from an objective stance, TWU is clearly in the wrong. No fluffing on an Internet blog can fight real experience.

Firstly, I in no way shape or form implied that I was nearly as old as you, and never intended to make it sound as so. I am a 24 year old (thusly wayyyy out of high school), and am merely looking to further my knowledge of the world. For you to take my words "our grand country" and use them to imply I was demeaning the US of A is completely absurd. I am a countryman, I love my country and our freedoms, and wouldn't trade my citizenship for anything. As I said, I do not need to defend myself. I cannot prove to you that I am not with TWU any more than I can prove to you that I am... (that is of course without sharing more information with you than you have ANY right to know about me.) Point blank, the parties involved did not read the refund terms and conditions of their contracts prior to signing them. They are, for those of you in the dark on the matter, rock solid legally.
Taking issue with a person under a company's employ is NOT the same as taking issue with the company itself. You should realize, as grown people, that as SOON as you mention legal issues, a company is going to flat out ignore your requests and any other issues you have would need to be addressed in a legal manner, not in the piss-and-moan forum you have so eloquently established here. As I said, I am not with TWU, could care less about TWU, and really could care less about you. I just love a good argument, though evidently I will not find such here.

Thank you for your time, and again I invite a rebuttal.


-D

Sorry, have to decline your invitation. I can't type and roll my eyes at the same time.

Clearly, Sr. D, you are upset and emotional, although it isn't clear why. This forum is not for argument, although discussions are more worthwhile if all the parties are tracking what each other is saying. You have misconstrued and misunderstood everything said so far on this site. Maybe you should re - read the entries and pay closer attention. I am not sure if you are giving the posters legal advice; are you an attorney and able to declare forms to be legally rock solid? What do you know about how these folks addressed their concerns to the entity known as TWU? Your statement made no sense.

I would like to see the part of the contract that reads:


TWU is not liable to provide any of the promised services to said client.

Client understands that TWU is to begin with a fraudulent company, and customer should know that Carlos Diez must be one hell of a small man to fit into “Suite 250” at the UPS store.

When TWU says "24 Hour Contact Number," they mean a number you can dial whenever you want, but no one's on the other end. Client understands this, and cannot accuse TWU of being an illegitimate company for not providing this or any service, otherwise they will be threatened with jail by none other than Sr. Diez himself.



Where is that in the contract?

Because, D, you see, unless there is a clause reading something like the above, TWU cannot be alleviated of refunding their customers.

They did not deliver the product they said they would. Bottom line.

In the process, TWU jeopardized the safety of minors. American minors. Remember the country you love so much? I don't think a countryman such as yourself would want to harm his country's minors.

I am interested in hearing the other viewpoint; what sites can I visit to see positive posts regarding TWU?

Gloria - if you look at Kenobi4's public profile, you can see that his join date is the 17th of July, confirming that he would have had priorly viewed this board.

Thanks to all the moderators who do a fantastic job making this forum a credible exchange of information and empathy.

This has been a frustrating and terrible experience for all of us who have been scammed, but by far the most horrible crime committed by TWU is against the children. They have been given a harsh lesson about life at a young age. They were robbed of the life changing experience they had signed up for. They have experienced things that we parents would have hoped they would have never had to go through.

Given this, perhaps we are bitter and emotional, but we are all honest. We are only asking to be treated fairly and honestly. Speaking only for myself, (although I am sure the following applies to most, if not all of us), I have never asked for more from TWU than they had contractually agreed to. They may keep the $75 application fee and $650 non-refundable deposit. TWU never provided one (NOT ONE) of the many services they promised. I only ask to be refunded as allowed for in the contract.

So let them try to hide or gloss over the truth. We know. We will continue and we will prevail.

Curlyben speaks only for himself, as that is all that anyone can be expected to do. It does seem, however, that is much more sympathetic to your gripes than I. As for ponying up, do your own damned research. I am not about to let a bunch of arguing, supposedly adult people taint another site with their negative remarks. It doesn't bother me in the slightest that you want specifics from me, and shall find yourselves unfulfilled. I am sorry your experiences were soooo poor (don't think for one second that I am heartless). But I have read most of the comments in this thread, and most of the complaints were ENTIRELY avoidable if the person in question had read and truly understood what they are signing. (If you do not understand something you are signing, I would suggest having a lawyer read over it with you so there can be no confusion down the road... especially since you are talking about such a substantial amount of money.) No, I did not spend $75 to get the application... in fact the application is available online through a free download on their site. You too, lack credibility, or you would be doing MUCH more about this matter than discussing with other like-minded people.

I don't mean ANY disrespect to the people that truly feel wronged by the company, but at the same time my patience is quite limited by people who are trying to get something out of a bum deal that they could have avoided had they initially done their research.

Also, someone earlier said something about my member sign on date. There is no problem with this, as I have already said my searches brought me to here. So yes, I did read this site before I joined, good work!

I am real, and I am here, but I am caring less and less, as nobody brings up any real tangible point.

-D

But I have read most of the comments in this thread, and most of the complaints were ENTIRELY avoidable if the person in question had read and truly understood what they are signing.Ok, perhaps you can explain how the issues in this post (https://www.askmehelpdesk.com/study-abroad/two-worlds-united-19896-8.html#post126878) could have been avoided be reading the document carefully.

Good question, NeedKarma. I think Sr. D, aka Kenobi, would have a lot more credibility if he were not so patently rude and insulting to everyone. He is accusatory, and a self appointed expert, yet he won't answer direct questions relating to his own gross generalizations.

Kenobi-
Agencies and language schools in Japan and Switzerland (that I know of) have not received any money for the schooling of TWU participants. This is tangible proof.
I would like to take this one step at a time. Please address how a well-meaning institution would send minors to foreign nations and [B]not pay[B] the agencies with which their lives have been entrusted.

Then we can examine further.

Also - I'm interested that you're "caring less and less" about this due to no tangible proof, when you have brought [B]nothing[B] of the sort to us. What parts of the contract make it legally solid? Talk about lack of tangible points.

It's fairly hard for me to do much of anything relevant to the conversation when I am at work. I've spoken to one of the moderators, and as he has assured me that any positive postings in here would NOT be deleted (as I am not a mole), I will be more than happy to look up the sites in my history some time this week.

Also, for the negative impact of my threads yesterday, all I can say is sorry. I am not usually a swearing man, but have been under much stress at work. I already apologized to Curlyben (who I think you all know) for the harshness and language of some of my comments, and am more than comfortable apologizing to the entire thread for swearing and/or taking a beligerent attitude. Sorry guys, let's try and take this another direction, and I'll do my best to supplement my comments when I get the chance.

-D

Also, I have to admit if there is a playground bully routing going on, I feel on the bullied side of it. I was doing nothing but bringing up some points that were replied to with false accusations of my identity which I can only assume was to discredit any comments I made. This seems largely unfair, as you have no reason to assume I am not myself. I can understand if TWU has had people in the site you being a little skeptic, but you should reserve accusations of such until you have a little proof. Also, can you really blame TWU for trying to defend themselves? For the woman (or man, sorry I don't know which), whose daughter attended only one semester and did not receive a refund for the other. I am sorry for the financial loss, but clearly the fact that your daughter went over at all proves TWU to be more than "just a mailbox" and that they do actually send students overseas. I would be interested in seeing a copy of the letter regarding the issuance of a partial refund (only if you are comfotable doing so.) We can take the conversation from there.

Sorry again guys

-D

OK, everyone, let's start a new leaf. Share what is known about the company or ideas on pursuing the complaints - but leave disparaging comments out.

No disrespect taken, it is purely for my own curiosities sake. Not that I do not believe you, so please don't think that. But, if you do have a letter, as they have actually spoken to me and are not ignoring me (they do not know who I am), I may be able to talk to them directly for you, which I would be willing to do. But again, not if you are uncomfortable. I think it is clear that being able to discuss even one specific issue with TWU would benefit all parties involved, but obviously I can't make you be willing to do so.
I know it is already said, but they won't start an investigation unless they get more complaints. Even if the several people posting in here complain more than once, it is still going to be viewed as only a few complaints. In their eyes, there are still many more satisfied dealings with the company than otherwise. Just a thought.

-D

In who's eyes are there many more satisfied dealings than otherwise? Where are the people who had these dealings?

In the eyes of the authorities to whom you have complained.
TWU has been around since circa 1986. If everyone has been treated as poorly by them as the handful of people here, it is highly doubtful that they would still be operating as a business. I will admit that I do not know the exact number of students who have done business with TWU, so that is largely based on an assumption of mine.

I am just trying to see this situation from different angles, if you do not want me to try and do so, it's fine. Though please don't complain about not being able to get any help on the matter when I have offered to try and help resolve some of the issues.

How many people post in here anyway? Is there any way for a moderator to let me know how many individuals have mentioned a complaint in this blog?

Just curious

-D

In this instance, the party involved would be the State Attorney General.

"I am just trying to see this situation from different angles, if you do not want me to try and do so, it's fine. Though please don't complain about not being able to get any help on the matter when I have offered to try and help resolve some of the issues."

I feel like a broken record. Kenobi4, you seem to be the only one to have found positive feedback regarding TWU, and in the interest of seeing another side to this issue, we have asked over and over where your information comes from. I don't think anyone is likely to take your assessment without backup.

I said from the beginning that I was only posting in here out of curiosity, and it was true. MommaRobbie, you have neither asked nor answered a question that I can see, therefore you require no response. Burned, I am not offering to get your money back, I am merely suggesting that instead of arguing over the same issues with the same people and getting nothing done, I would be willing to act as a liaison of sorts on yours and all upset parties behalf.

I have no connection with them, I just live in the same general area, therefore making it much simpler for me to actually talk to them. As I said, I have had little problem making contact.

Though Momma, I will say this. It is NOT TWUs responsibility to make sure their customers are happy with their placement. They cannot guarantee all every request that they receive, though I am certain they do their best. For instance, TWU cannot guarantee a child's placement in a Christian home. In this instance people must understand how difficult it would be to get a foreign home to take in a child they don't know in there first place. All TWU does is find placement, enroll them in classes, and provide contact numbers if anythign goes wrong. Once they have found placement, and done the legwork for the trip, it is no longer justifiable to ask for a complete refund just because of some detail that could not be fulfilled in the destination country.

It reminds me of when I worked at Blockbuster Video in college. Too many customers would come in asking for their money back, usually because they did not enjoy the movie. If not that, they'd ask for credits on late returned items. If everyone who had a small gripe with a company complained and expected and received a refund, it would pretty much destroy the economy. Businesses cannot be so lenient.

I am neither naïve nor with TWU, and to say so is a violation of the rules of this site. I SERIOUSLY doubt they never sent you that check. But as you are not willing to prove you even received this "letter", I have no reason to believe it exists and no reason to believe you have a valid complaint against the company.

Gloria, sorry sorry... work is keeping me busy. As I promised Curlyben, I will post links to pos feedback when time permits.

-D

I don't understand. Why would you accuse burnedby of those things; what could you possibly think would be their motivation? And why do you think that as a total stranger you are entitled to documentation from them? Your combative attitude won't be successful as a liaison for upset parties. Your Blockbuster anecdote wasn't exactly on point, I think. Companies absolutely have a duty to provide for the safety and well being of the children they have agreed to place in foreign homes, and again, if you re-read the previous posts, I think you will see that you have missed or glossed over some important details. If companies were not expected to deliver what they promise THAT would be what would pretty much destroy the economy.

All TWU does is find placement, enroll them in classes, and provide contact numbers if anythign goes wrong. And they charge $11,270 for that service? Something is wrong somewhere since, for that money, they can't even seem to perform those services.

So, in less than six months 5500 people came by and not one stopped to give positive feed back for TWU, with the exception of the plants by Two Words United themselves. I have done quite a bit of googling on this myself in the last few days and I have turned up nothing positive either.

To: KENOBI4, please be advised and make no mistake that you do not have my consent- express or otherwise to represent, liase or act on my behalf in any capacity. I need to be done for right now as there is absolutely nothing I would like to add that I would be allowed to say.

I just sent this email to the email addresses that we have on file for what seems to be TWU employees/representatives that signed up with usernames on this site:



Subject: An olive branch and invitation to Two Worlds United from AskMeHelpDesk.com

I am an administrator of AskMeHelpDesk.com - and am aware that the usernames that were set up from the IP address of ******** were banned. This was due to misleading postings.

We cannot guess what individual or individuals did this, but we would like to give your company every opportunity to respond to the complaints in that thread, so invite you to return to the site with the full assurance that you will be treated fairly. You will, though, need to sign up with a new username.

Further, I have copied this email as an announcement in that thread - with the reminder that we will continue to strictly enforce the rules of the site, especially regarding disparaging comments to/about other users.

I have no ill will toward TWU and can promise you this. If you do decide to post in that thread, the administration of AskMeHelpDesk.com will go to extra lengths to be sure that you are treated fairly - and that the dialog remain professional.

Rick J


They may or may not choose to accept our "olive branch", however if they do, please take this as a reminder that we are serious about moderating the thread to be sure that it remains professional.

Thank you.

To: KENOBI4, please be advised and make no mistake that you do not have my consent- express or otherwise to represent, liase or act on my behalf in any capacity. I need to be done for right now as there is absolutely nothing I would like to add that I would be allowed to say.

No member of this site "represents" any other member. Members are free to post here, and, if they choose, act upon what they learn here. That's what the sharing of information is all about.

Thank you.

Back to post #134--sorry mods, cannot figure out how to do excerpts of posts and all that other cute stuff everyone else seems to know--(J-9, a private tutorial maybe?) Anyway, Kenobi, before you go much further, I think it would be most elucidating to the board if you could address the questions posed in #134, particularly in light of your subsequent posts. It seems to me that the questions and facts are directly presented, however, the answers and comments don't appear to be on point. If this is a communication issue, please let me/us know and we will try to break things down for you. As everyone has a slightly different story, I know that the details can run together.
In that regard, I'd like to direct you to the TWU website, particularly where they describe the experience they will deliver to the student. (Again, I have the quoting issue), but to my point in particular, there is a lengthy description of how the student will be "a part of the family". Was I not to rely on that information and the subsequent email I received from Sarah Campbell? I know it's a leap of faith to believe that such an email exists, but several AG's have copies as does TWU. (If they didn't keep their own, more than one gov't agency has provided them with a copy of mine.)
And of course, there is entire experience I have had with TWU--I won't repeat it here, it's on my website cited earlier in this thread. In front of God, Sarah Campbell and an associate of mine, on speakerphone, Carlos Diez screamed that he was sending my son home and that I would get refund.
Okay, be me. My kid is at least 14 hours ways from me (in a perfect world) and the company that I entrusted him to apparently could care less about his welfare. The answer is so simple it hurts. You get your kid out of those people's clutches as fast as you can. Period. Any contract is only as good as the parties entering into it---think about it.
RickJ--TWU wants to come on as themselves, fine, I'm all for it--it's clear that this forum has affected their bottom line as has my website and others. How do I know? Got a letter from their attorney demanding that I "Cease and Desist".
I'm still out a considerable sum of money, and I believe that my critique of TWU is not unlike (borrowing from the earlier Blockbuster analogy), a critique of a movie. Been there, done that, here's why I didn't like it much. As far as I know, no one has to listen, heed or think a heck much of my experiences or my opinion. But, I have the what is true for us on my side. And, I'd like to think that even today, a reputable company would say: "How can I fix this for you? How can we reach an amicable conclusion to our transaction. Haven't seen it from TWU and neither have all the others on this thread and the bloggers on my website.
By the way, at no time during any of this nightmare have I concealed my identity, not on my site, not on this thread. Can TWU say the same?
By the way, can anyone tell me how to get rid of the various Africans that are offering me miilions daily on my email?
And where are my birthday wishes?

!Feliz Cumpleanos a ti, Sra. Iugraham! Och bra fodelsedag! I agree that a lot of questions remain unanswered, unadressed, or just ignored. I googled again today and found several problem TWU sites, and jillions of TWU company sites, but nothing positive on their behalf. They have addresses as .com and .org both, and call themselves a foundation. Are they non profit? Are they bound by rules of 501C3's?

I take it we are still waiting for positive comments?

I was thinking he was finally won over by all your evidence and rational arguments.

Wait, what happened to NeedKarma? There was a post a little bit ago and it's gone. What happened?

Wait, what happened to NeedKarma? There was a post a little bit ago and it's gone. What happened?I don't think the mods liked it so it's gone. Not a big deal.

Okay, lets talk about coincidences for a moment. Kenobi4 is from the "same general area" as Two Worlds United. Hey, maybe those Floridians stick together or...
Why is it when you dial up a Two Worlds United fax # it switches to a # in Reston, VA where Global Learning Semesters is located?
I really have a hard time believing in random coincidence. What do you think?
And, beating the very dead horse again, I can't help but point out the loss of our want to be fix it guy: Kenobi4. Just can't come up with those glowing reports?
And really, where is TWU?

Chale! Look at all that's happened... I should get on here more often seeing as how I can... well,all I can say is que mala onda... TWU is still up to no good... well, here's something for TWU, its part of my favorite song but here
"your heavens a lie"

chale! look at all thats happened...I should get on here more often seeing as how I can....well,all I can say is que mala onda...TWU is still up to no good...well, heres something for TWU, its part of my favorite song but here
"your heavens a lie"
Thanks for the comment on my slang... is it that safe to post something like that here in this forum?

Hi, It's horrible what I heard about two worlds united, 'til that point I couldn't even imagine that it is possible that a company can still exist with just cheating people. I was wondering where your daughter wanted to go for an exchange.
-Miriam-

Where will your son spend his exchange year?

Who are you asking?

What is the world coming to?

This may be completely unrelated, as I am wellll past being a high school student, but while I was searching for a way to leave our grand country, TWU came across as a foreign exchange program, along with numerous postings relating to the company in AskMeHelpDesk. I have to admit, while irrelevant to my needs, my interest was definitely peaked by the numerous complaints and accusations towards this company. I delved deeper, and in fact went so far as to review the application process and forms needed to travel abroad through TWU.
D

Maybe Kenobi finally found a way to leave our grand country and took it. Sr.Karlos, where did you send him?

So trying to follow the rules here---but doesn't it seem the least bit strange that Kenobi4 who offered to liase for us is gone?
Maybe TWU contacted through this site believes it would be an "admission" to respond. I get that. Rick or CurlyBen, any ideas as how to invite TWU to respond without the admission? Do we really care? Can you send them a non-askme email?
I'm just thinking that if we let them come on without a prior admission, that would be reasonable. Since I am precluded by a letter from their attorney, (although I am about 2 minutes from complying with that) I can't contact them directly. I know that Rickj sent a note through their contact site, but now that we know their address? Let's think.

I guess I was beginning to have higher hopes for Sr. Kenobi than slinking off into the noche. Next?

IUGR, I don't really get what admission TWU would be making via a post on this thread; at least what more admission than they have already made by posting under assumed identities. Also, I don't understand why a letter of demand or threat from their (TWU's) attorney has any enforceability. Wouldn't an order by a court of law be required to keep you ,or anyone else, as a dissatisfied customer from making inquires about your horrible situation and possible remedies? I wonder if the SBA has any influence on such a puny and incompetent yet destructive entity. It seems a strong possibility that many young lives will be/are being adversely affected while the AG considers this frightening situation.

Good points. I guess I'm just trying to figure out why TWU doesn't stop hiding and just come forward and answer all of us. It's clear that Kenobi couldn't come up with any pro TWU sites... I guess I was (am) just speculating as to why TWU doesn't drop all pretense and respond. Interesting comment about the SBA, but again I think the problem is that they have no "enforcement" capability. And, yes, you are right about the demand letter---it's purely sabre rattling. As to the various Ags---we wait.

I too have had a less than desirable experience with this company. Fortunately, I learned quickly and withdrew my application with them after we accused them of committing mail fraud. I believe that I am one of the very few people that was able to get refunded. If yo want to do an exchange, choose a reputable organization like AFS or Rotary that has been long established. Don't be fooled by flashy websites. I am now going next year with AFS and I couldn't be happier about the support AFS has given me. Switching to a reputable organization could possibly the most important decision you could ever make.

I need to start coming on this thing more... one question on my mind still remains... how low will Two Worlds United stoop before they realize that they have dug themselves deep in the lions pit?

It is truly amazing that Two Worlds United is still in business. I have a web-site at www.twoworldsunited.info and have seen some great discussion here as well as hearing from people who are not using this agency because of a lack of concern and professionalism in TWU's part.

My daughter who was sent to England had a lot of the same expereinces that I have read on this board. She was sent to a foster home there and had very little contact with the country coordinator. She was put in a compromising position by a twelve year old in the home and came home immediately, this after a little over a month with the program. TWU denied anything could have happened as well as the foster parents who owned the home. Naturally, no refunds were given for the year program.

I just want to encourage anyone who would consider going with TWU that they save themselves a lot of heartache and money and find a sending organization that has an idea about how to run a business. Our daughter is still in counseling over the issues about TWU and our lives have been severely impacted by them. Still to date, no response from Two Worlds or their attorney. No real surprise there...

I used to work for this company in the 'Tampa' office, and I can tell you first hand that this is not a reputable company, they are completely unorganized, and I would advise anyone to do a lot of research before sending their children abroad with this company. I witnessed incidents firsthand, and I know they currently have several active complaints with the Better Business Bureau. The Tampa office has closed several times due to mismanagment, has had to move offices, and has a bad reputation with the local business commuity. My dealings with the California office were brief but when I questioned their lack on information on what the programs would entail, or how participants could contact their host family to confirm, I was told those details were not available.

Thanks so much for validating what we've been saying all along. Can you tell us how long you worked there and if you were aware of any of the complaints listed here? What was the procedure for handling complaints and problems? I for one would be very appreciative of any details you could give us.

Ohhhhh--I so love you for writing in. Can you devulge a bit more about the project? My fear is that they will shut down TWU and /or operate under a different name. Email me if you don't want to talk here. I promise I will not repeat anything you've told me privately without your express consent. Thanks so much for your contribution!

Have you read this thread (https://www.askmehelpdesk.com/study-abroad/two-worlds-united-19896.html?highlight=Two+Worlds+United)? You should get the answers you are looking for there.

I was about to fill out prelim application and became suspicious. Glad I looked.

Apparently I am not worthy of TWU's attention. Haven't heard a peep and I too am not surprised.

Please do not send you child with this group.

Kkac,
You should build a web page and post the pictures. We'd help advertise the site.

Yes, Yes, Yes, Great Idea Nk!!

kkac--I wonder if you could post a photo here? I think getting them up on a website would be doing a service, both for possible future clients of twu, and for those who were let down by twu. I still can't find any of those sites in support of the company.

So everyone what's the latest with your actions and contact ?

Bank of America building on the 14th floor. 101 E. Kennedy Blvd. Suite 1465 Tampa, FL.

I can assure you that the address you list is for company called "Reserve Advisors". I just viewed Suite 1465 in the Bank of America Plaza not 10 minutes ago

Interesting, Tampa Lawyer, what is Reserve Advisors business? And what brought you to this thread?

I called BofA Plaza Management. A man said a new company moved into suite 1465 just a few days ago, and in fact their Welcome Party is today.

They gave me 813-777-7147 as the contact number on file for Two Worlds United, but the guy could not confirm whether they were still in the building or not. The man said they were in the middle of an emergency and he had to go.

I called 777-7147 and got a recording saying I was going to be transferred to voicemail, but then it said "I'm sorry, the entry cannot be processed" and would not take a message.

There is a new address on TWU's contact page: Study Abroad - TWO WORLDS UNITED Study Abroad Programs (http://www.twoworldsunited.com/contact.html)

I googled Reserve Advisors, they are commercial property consultants and not likely to have just wandered into the BofA building without some advanaced planning. I wonder if TWU was evicted? Did the recording identify TWU RickJ?

Did the recording identify TWU RickJ?

No. Twas a generic "computer voice" one.

I am guessing, dgriff, that TWU has not been forthcoming with a refund for the balance of the program. What a shame for your daughter. I went to college in London for a bit, and I can't imagine what kind of horrible experience she must have had to beg to come home early from there. I just don't get how they keep getting away with this.

Who were you working with/talking to at Two Worlds?

Thanks, I was just curious whether you had to deal with the infamous Carlos we have heard so much about on this thread. What a saga. Will you and the other family be looking for refunds? No one seems to have made headway in that area (ref. back entries here) but it is outrageous that they profit from causing such apparent misery.

Evidently the law firm of Holland + Knight is not concerned with your right to freedom of speech. Disclaimer noted, and Mr. Hamilton's ethics too. (In my opinion. You can believe what you choose).
Best to your daughter.

Once again I end up looking like I am talking to myself when a fellow threader disappears along with all of their entries. So, mods, do you have any idea how many folks have posted their terrible experiences on this thread only to be muscled off (presumably by TWU), and just what sort of threat do they levy against their apparent victims to make them go away?

Unfortunately our "Friends" seem to like litigation a little too much.
Really makes me wonder what they are trying to hide.

BTW for the TWU watchers, I'm in the UK.
If you would like my address PM me and I'll gladly send it to you.

Hello friends and everyone who reads this. I know that everyone who has posted here has had a long battle with this company from what it sounds like and I know that this company cruises here regularly and sometimes threaten people with lawsuits to take off their negative posts towards the company. I am not posting negative things about this company or nor do I have a connection with this company. I will not vouch for anyone either. I will completely remain unbias towards all. I also wish to say that I wish everyone luck with the battle. It's a long and hard battle ahead. Never stop fighting and never give up. I have chosen to try to delete this account and not post here any longer as to avoid any problems. Good Luck to all!

Are you serious Ben? They're just as bad as a bunch of riled up scientologists. That just screams out loud that they are trying to hide their deceptive, scamming ways.

BTW I'm in Canada, ISPs here don't cough up session info like they do in the U.S. and I'm not a mod here. I'm not scared of them.

I was a tenth grader going to study abroad in ireland when we first started with twu. Although we did not go entirely through with the program they managed to get 800 dollars out of my family. My dad refused to send more because he caught on that it was a scam. The program refused to tell me the address of the school they had placed me in for us to verify if it was real or not. They told us they would release that AFTER we paid in full. Nobody was ever there to answer the phone or reply to emails and we could not find an actual office location, only a p.o. box.

i was a tenth grader going to study abroad in ireland when we first started with twu. although we did not go entirely through with the program they managed to get 800 dollars out of my family. my dad refused to send more because he caught on that it was a scam. the program refused to tell me the adress of the school they had placed me in for us to verify if it was real or not. they told us they would release that AFTER we payed in full. nobody was ever there to answer the phone or reply to emails and we could not find an actual office location, only a p.o. box.
How long ago was that, valsurf?

i was a tenth grader going to study abroad in ireland when we first started with twu. although we did not go entirely through with the program they managed to get 800 dollars out of my family. my dad refused to send more because he caught on that it was a scam. the program refused to tell me the adress of the school they had placed me in for us to verify if it was real or not. they told us they would release that AFTER we payed in full. nobody was ever there to answer the phone or reply to emails and we could not find an actual office location, only a p.o. box.

Read this thread

My daughter had major problems with TWU in England and I would appreciate any help / advise on how to file a lawsuit against this company. I am a retired airline employee and I will fly anywhere in the world to retrieve your son or daughter is they are left stranded by this company. Just contact me with the details.
There was another person who posted here who had trouble in England, but they disappeared. Had you seen that before? Why did you choose TWU?

My daughter actually did the computer work and she is the one who found TWU----we failed to do homework regarding the company, although I'm not sure that it would have been available at that time (this happened in 2003---before I learned how to operate a computer). We were unaware of the organzation CSIET (Home Page (http://www.csiet.org)) who is a sort of watch-dog for these companies and who DOES NOT recognize TWU as a company to deal with. She was left stranded in Liverpool with no options and I had to travel over 24 hours straight to get to her and rescue her from this situation. We received no help from the US State Dept. or the British Embassy. We contacted the CA Attorney General, but got no help there, either. We did find a boarding school for her in England a couple of months later and she attended that for a semester. I would recommend this approach for other students---there are other horror stories out there regarding other exchange student companies, but TWU seems to be the worst!! The school was quite expensive, but the quality of the education there is quite remarkable. Contact me if you need the name of the school. I'm very new to this sort of communication, but I'm interested in any help that anyone can give us regarding filing a lawsuit. I spoke to a lawyer in CA in 2003 and he said that the time limit for filing is 4 years and were are only a few months away from that deadline. Maybe a class-action if we all get together somehow. Also, does anyone know a producer for a major news network that might be interested in putting these stories on-air? It might save other people from the same nightmares!!
Wow!

I was also in Liverpool in 2003 through TWU like I posted before I had a great host but TWU pretty much did nothing

I'm supposed to be traveling with TWU, but after reading all of this, I am definitely having second thoughts. Can anybody recommend another program that will allow me to study abroad spring of this year?

Man am I glad I read all this. Luckily because I was actually considering going to japan under them. I very heavily thank everyone for the research put into this and am disgusted at how they (TWU) has treated everyone. I now know that I should check the BBB for everything just to be safe. Again I thank you and hope that you can get everything settled although I highly doubt TWU will consider such action as to "refund" or "compensate" even a penny of all of your money.

Reliability Report for
Two Worlds United, Inc.
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Two Worlds United, Inc.
Phone: (888) 696-8808
Address: 503 E Jackson St Ste 25
Tampa, FL 33602-4904
Website: Student Exchange Program - TWO WORLDS UNITED Student Exchange Program (http://www.twoworldsunited.com)
Original Business Start Date: January 1996
Local Start Date: January 2003
Principal: Mr. Evaristo Prieto, President
Customer Contact: Mr. Evaristo Prieto, President - (888) 696-8808 or [email protected]
Entity: Corporation
Incorporated: April 2004, FL
TOB Classification: Student Exchange Programs
BBB Accreditation: This organization is not a BBB Accredited business.


Nature Of Business

This company provides international, intercultural exchange student programs to youth, and promote international peace and understanding through intercultural exchanges.


Customer Experience

Based on BBB files, this company has a satisfactory record BBB Definition:

Satisfactory record - A business identified in our report as satisfactory has, based on BBB files, been in business for at least one year, and has voluntarily provided the BBB with all information requested about the business and its product or service. If any complaints have been received about the business, their number has not been considered by the BBB to be extreme, given the nature of the company's business and the volume of business transacted. Complaints are also generally typical of what might be expected for this type of business. A business stated to be satisfactory has not been the subject of any recent law enforcement actions concerning its dealings with the public. If the business has been contacted by the BBB about its advertising or selling claims, it has modified or substantiated its practices to the BBB's satisfaction. In addition, the BBB has a clear understanding of the company's business, and the business is not in an industry which has raised significant marketplace concerns.
With the BBB. To have a Satisfactory Record BBB Definition:

Satisfactory Record - A business identified in our report as satisfactory has, based on BBB files, been in business for at least one year, and has voluntarily provided the BBB with all information requested about the business and its product or service. If any complaints have been received about the business, their number has not been considered by the BBB to be extreme, given the nature of the company's business and the volume of business transacted. Complaints are also generally typical of what might be expected for this type of business. A business stated to be satisfactory has not been the subject of any recent law enforcement actions concerning its dealings with the public. If the business has been contacted by the BBB about its advertising or selling claims, it has modified or substantiated its practices to the BBB's satisfaction. In addition, the BBB has a clear understanding of the company's business, and the business is not in an industry which has raised significant marketplace concerns.
With the BBB, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the BBB, and be free from an unusual volume or pattern BBB Definition:

Pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
Of complaints and law enforcement action involving its marketplace conduct. In addition, the BBB must have a clear understanding of the company's business and no concerns about its industry.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The BBB processed a total of 9 complaints about this company in the last 36 months, our standard reporting period.Of the total of 9 complaints closed in 36 months, 1 was closed in the last year.

Contract Issues BBB Definition:

Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.

Administratively Closed BBB Definition:

Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Service Issues BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed BBB Definition:

Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Customer Service Issues BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company resolved BBB Definition:

Resolved - The company resolved the complaint issues.
The complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Refund or Exchange Issues BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company resolved BBB Definition:

Resolved - The company resolved the complaint issues.
The complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.



Company Management

Additional company management personnel include:

Mr. Richard Shaw
Mr. Carlos Diez - Vice President
Ms. Paula Alexandre - Secretary


Report as of February 6, 2008
Copyright© 2008 BBB®, Inc.


If you choose to do business with this business, please let the company know that you contacted the BBB for a report BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.

As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

How dare you try and say that the TWU program is a rip-off. I've been going on these trips for three years now and I don't appreciate you trying to make other people think this program is horrible.

Not a lot of children get to do what I've been able to do. I've been to Australia twice, England and Ireland and this summer I will be traveling to France with TWU. Tell me, if the program is so horrible, why would so many children be interested in it every year, especially children like myself who choose to continue the program all throughout their high school years.

This program has truly made a big difference in my life and all your comments, which look like they are from the same person, are ridiculous and false. I and many other students that I know who have been in this program will back up this organization against SCAMMERS and EVIL people like YOU!!!!

Joshua - New Jersey
U.S.A.


Hey Joshua, I don´t know what to do since I am very interested in TWU and I wanted to be part in the Australia summer program but I´m not convinced by what the people have written. Since you´ve already been in this program maybe you could help me. Also I am from Mexico do you know if I can still be part of this?
Thanks, Jose

Joshua hasn't posted here for about 2 years now, most likely because he was banned.

Ok thanks a lot do you know if I can contact him anywhere else?

I am so glad I read this discussion. I was looking into using TWU as my study abroad program. Now I won't. Does anyone know of any legitimate study abroad programs to Europe?

I am so glad I read this discussion. I was looking into using TWU as my study abroad program. Now I won't. Does anyone know of any legitimate study abroad programs to Europe?


My sister and I went through Youth For Understanding. I know of a few who used American Field Service.

Are you looking at high school or college level? Your school counselor should have some resources as well, or if you have any exchange students at your school you could ask them. Many colleges/universities will offer study abroad programs that provide credits towards your degree.

I am looking for a High school program. I am home schooled so I don't have school counselor. Lol Thanks for the suggestions. I will look into these.

Hello!

My name is Payge and I am an exchange going to Argentina in August. I'm sorry that you all (or most, I didn't read through all 17 pages) got scammed by TWU. If you're still interested in an exchange program after all the trouble TWU put you through I would recommend Rotary International Youth Exchange. They are very legitamit (Rotary International is a worldwide organization) and the least expensive I know of. With Rotary you are guaranteed a counselor back at home and in your host country, a youth exchange officer (in both countries), three host families, and many, many Rotarians. I have not even left yet and I already am extremely well taken care of, have attended two orientations, and feel extremely safe with this program.

Please do not cast out exchanges in general because of your bad experiences with TWU, there are other, vastly more qualified programs that will not wrong you like TWU has.

Cultures-shocked.org is a good site for all exchange programs (not just Rotary) in general.

Thank you,
Payge

Hi I'm trying to find a good youth exchange program to england but I can't find any except two world united. PLEASE HELP! I also want one so that me and my friend are placed together and TWU has a buddy program. Is this a scam? :(

I went to Sweden with TWU in 2008-2009, and had an absolutely terrible experience. I was sexually molested, starved by my host family, severely neglected, verbally abused by my contact person and kicked out of school with NO warning after I got the flu and missed several weeks due to how ill I was. I called TWU's emergency help line repeatedly and was hung up on. I sent e-mails and begged for a new family and contact person and was ignored. Due to the starvation I now have hypothyroidism (causing me to gain a significant amount of weight, have low energy, and need prescription medicine), I have lingering night terrors almost a year later, and I've given up on the language that I was incredibly passionate about and studied for nine year prior to my exchange. I lost $15,000, and my BBB complaints were never responded to.

If you need an exchange company, I would highly recommend Youth For Understanding (who I went to Japan with), Rotary, or ASSE (who my friend went with to Finland, and had a wonderful time). Please, what ever you do, don't go with TWU for any reason whatsoever.

drbecker, you are really funny, not in an insultive way, but the way you used sacascism to expain your point. I cried tears as I read this. Anyway I'm thinking of doing the program, but I'm worried, and I have a small feeling that this may be a scam, I mean I don't undersatnd why they need 98 dollars, just for the frist appication and then "960!" for the other. If they really needed that money then what are they doing for us. They said you're have to pay for almost everything, so my question is, what are they paying for and that goes for you too Joshua. Convince me, who hasn't even given in my appication and money that I should sign up for this adventure.

Wow, I'm so thankful I found this thread. I have already submitted about 2000$ but haven't left yet. I am going to call and cancel ASAP. Will I get a refund?

..

This is a 2 year old thread, for heavens sake let it die.

Why do new posters never check dates

I am closing this