Ok I have a good man heat punp/ac and has been a dud since whe had it put in in 2001

Junk it.

What is hidden in a name? Take "Goodman"... rearrange a few letters... "O G O D A M N"...

It is a good possibility that the company that put it in was a dud. Goodman equipment works well when installed correctly especially if you use the Goodman magic words as instructed in the install manual.