View Full Version : No water coming out of the bath tub faucet
momabear
Jun 8, 2009, 08:41 AM
I tried to turn the water on in the bath tub, but the push pull action isn't working and no water comes out. Could it be a problem with the cartridge (it's a Moen faucet)? Help!
ballengerb1
Jun 8, 2009, 08:51 AM
Both hot and cold are dead? It would be very unusual for both hot and cold inlets to clog at the same time. Which Moen do you have? Here is their site with tutorials and they do have a lifetime warranty for all parts. http://www.moen.com/consumersupport/installation/moen0133/moen0133.cfm
momabear
Jun 8, 2009, 08:57 AM
Both hot and cold are dead? It would be very unusual for both hot and cold inlets to clog at the exact same time. Which Moen do you have? Here is their site with tutorials and they do have a lifetime warranty for all parts. http://www.moen.com/images/spacer.gif
It is a single knob for both hot and cold. You pull out and then turn counterclockwise to get hotter water. When I try to pull out no water at all comes out.
Milo Dolezal
Jun 8, 2009, 08:59 AM
First, make sure the handle is not loose on the stem.
Yes, it can be stem. Moen has lifetime warranty. Call them, they will send you new, free, cartridge. Then, come back. We will lead you through installation.
ballengerb1
Jun 8, 2009, 09:02 AM
I think we stand a good chance of clearing the clog without waiting on new parts, are you game momabear?
momabear
Jun 8, 2009, 09:23 AM
I think we stand a good chance of clearing the clog without waiting on new parts, are you game momabear?
I'm game, for sure! But, I can't get to it until the weekend. Is it possible for you to explain what to do and I'll give it a whirl this weekend?
ballengerb1
Jun 8, 2009, 09:56 AM
Save this tutorial and then try it when you have time. Installation Help / Animated Tutorial - Installing the Moen 1225 / 1200 Cartridge (http://www.moen.com/consumersupport/installation/moen0133/moen0133.cfm) I can type an answer for about the next 20 minutes so I look pretty smart. However, the Moen tutorials are way better than anything I can try to put together.
momabear
Jun 8, 2009, 11:02 AM
Save this tutorial and then try it when you have time. Installation Help / Animated Tutorial - Installing the Moen 1225 / 1200 Cartridge (http://www.moen.com/consumersupport/installation/moen0133/moen0133.cfm) I can type an answer for about the next 20 minutes so I look pretty smart. However, the Moen tutorials are way better than anything I can try to put together.
Thank you very much, Mr. Ballenger (I think... ). I'll we'll view the tutorial and give it a try.
momabear
Jun 8, 2009, 11:03 AM
First, make sure the handle is not loose on the stem.
Yes, it can be stem. Moen has lifetime warranty. Call them, they will send you new, free, cartridge. Then, come back. we will lead you through installation.
Thank you, Milo. I'm going to give it a try this weekend!
momabear
Jun 15, 2009, 01:38 PM
Save this tutorial and then try it when you have time. Installation Help / Animated Tutorial - Installing the Moen 1225 / 1200 Cartridge (http://www.moen.com/consumersupport/installation/moen0133/moen0133.cfm) I can type an answer for about the next 20 minutes so I look pretty smart. However, the Moen tutorials are way better than anything I can try to put together.
I tried it on the weekend and managed to successfully install two cartridges and the water is once again flowing from the bath tub faucet. Thanks very much for your help!
momabear
Jun 15, 2009, 01:39 PM
First, make sure the handle is not loose on the stem.
Yes, it can be stem. Moen has lifetime warranty. Call them, they will send you new, free, cartridge. Then, come back. we will lead you through installation.
I tried it on the weekend and managed to successfully install two cartridges and the water is once again flowing from the bath tub faucet. Thanks very much for your help!
Milo Dolezal
Jun 15, 2009, 01:42 PM
Glad to be of help !