keithd203
Jun 1, 2009, 11:01 PM
I have two computers in my house hooked to a Linksys BEFSR41 v.3 wired router. I use an RCA DCM425 cable modem and Comcast is my ISP. Several days ago there was a bad storm and a lightning strike knocked out internet connection. After the storm ended, I was not able to get online on either computer. I contacted my ISP and we were able to get one of my computers back online by renewing my IP address, but the other computer just would not renew.
We went through everything, ipconfig /release and /renew, we tried resetting the winsock, we tried connecting that computer directly to the cable modem bypassing the router, and still nothing. My ISP told me I needed to call Microsoft because it was a Windows XP issue.
When I ran an ipconfig /all, the ip address that comes up is a 169.xxx.x number, and my IP says this is not a valid address. When we tried to renew, a message popped up that said "An error occurred and address could not be renewed . . . . . "
Any recommendations would be appreciated.
We went through everything, ipconfig /release and /renew, we tried resetting the winsock, we tried connecting that computer directly to the cable modem bypassing the router, and still nothing. My ISP told me I needed to call Microsoft because it was a Windows XP issue.
When I ran an ipconfig /all, the ip address that comes up is a 169.xxx.x number, and my IP says this is not a valid address. When we tried to renew, a message popped up that said "An error occurred and address could not be renewed . . . . . "
Any recommendations would be appreciated.