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aahgolf
Apr 9, 2009, 09:36 AM
When Excel 2007 opens - every other time it opens Document Recovery and tries to recover a file.

The same workbook always comes up in document recovery when Excel opens every other time.

Have tried to save as and recovery the workbook. The options are open, save as, show repairs - delete is greyed out.

Have checked on the Disable Auto Repair for this Workbook in the Save tab of Excel options.

Have deleted in regedit the keys under HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\E xcel\Resiliency\DocumentRecovery

And

HKEY_USERS\.DEFAULT\Software\Microsoft\Office\12.0 \Excel\Resiliency\DocumentRecovery

This Excel 2007 software is running on a Terminal Server and this issue happens to all the users with the same file name.

Thanks for the help

NASB
Sep 3, 2009, 02:04 PM
I am havingthis issue also. I delete the regitry keys and the next day when I get into Excel the document recovery pain is there again. This gets very flusterating. I do not have anything in the HKEY_USERS\.DEFAULT regitery key.

jedasm
Sep 4, 2011, 07:43 PM
Delete any subkeys underneath this reg key:
32-bit OS with Excel 2007
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Exce l\Resiliency\DocumentRecovery

64-bit OS with Excel 2007
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Exce l\Resiliency\DocumentRecovery