NHonor
Mar 17, 2009, 08:08 AM
I have lived in this apartment complex going on two years now. Unfortunately I resigned the lease last year.
I have called to complain about several things, the worst is a roach infestation. When I first moved in they use to exterminate regularly, since a change in management it no longer happens. About to months ago I called several times to have my apartment exterminated, finally after a month they came out. I called two weeks later because they were back again. The manager along with another apartment staff member came to my house when I was not there and supposedly sprayed. They did leave a can of spray behind for me. But they also told my kid that I needed to take out the garbage and remove any food from the counters. The problem with this is that when they came the garbage was not even half full and all that was on my counter were loafs of bread that were sealed. When I called to speak with her after waking up to a roach frenzy in my kitchen , the manager told me that I needed to do my part. I explained to her that the apartment was infested and even if I cleaned the apartment from top to bottom it still wouldn't help. She claimed the exterminator said that it didn't matter what he did, if I didn't do my part. This was not the answer I was looking for because I am not filthy. I explained how the roaches are in my microwave and cable box, she said they were running because they sprayed. I explained they have always been there but she kept going back to me and quoting an exterminator that never even looked into my apartment. I have called the property mgmt company twice over the course of a week and still have not heard anything.
Aside from the roaches, when I went to clean my apartment from top to bottom I found mildew under my kitchen sink due to a leak I have called them about twice. They still have not come to fix it. I cleaned under there but took pictures before I cleaned it. The back panel seems to be soaked and pushes back, Im sure the roaches are having a field day in there.
There is also a very small leak in my bedroom, but you can see water spots in several places on my ceiling. I am sure some may be old. I called them to fix this months ago and was told they would have a roofer come and look at it. I thought it was fixed until it rained and I started to see the water dripping again.
Im desperate I don't know what to do and I feel lost. Please help me. Attached are pictures of the sink and ceiling.
I have called to complain about several things, the worst is a roach infestation. When I first moved in they use to exterminate regularly, since a change in management it no longer happens. About to months ago I called several times to have my apartment exterminated, finally after a month they came out. I called two weeks later because they were back again. The manager along with another apartment staff member came to my house when I was not there and supposedly sprayed. They did leave a can of spray behind for me. But they also told my kid that I needed to take out the garbage and remove any food from the counters. The problem with this is that when they came the garbage was not even half full and all that was on my counter were loafs of bread that were sealed. When I called to speak with her after waking up to a roach frenzy in my kitchen , the manager told me that I needed to do my part. I explained to her that the apartment was infested and even if I cleaned the apartment from top to bottom it still wouldn't help. She claimed the exterminator said that it didn't matter what he did, if I didn't do my part. This was not the answer I was looking for because I am not filthy. I explained how the roaches are in my microwave and cable box, she said they were running because they sprayed. I explained they have always been there but she kept going back to me and quoting an exterminator that never even looked into my apartment. I have called the property mgmt company twice over the course of a week and still have not heard anything.
Aside from the roaches, when I went to clean my apartment from top to bottom I found mildew under my kitchen sink due to a leak I have called them about twice. They still have not come to fix it. I cleaned under there but took pictures before I cleaned it. The back panel seems to be soaked and pushes back, Im sure the roaches are having a field day in there.
There is also a very small leak in my bedroom, but you can see water spots in several places on my ceiling. I am sure some may be old. I called them to fix this months ago and was told they would have a roofer come and look at it. I thought it was fixed until it rained and I started to see the water dripping again.
Im desperate I don't know what to do and I feel lost. Please help me. Attached are pictures of the sink and ceiling.