I was scammed by this company on would like to pass this info on to all.

Scammed!!
Theous Corporation, THEOUS, SOPHEA, INFINOLOGY.. GRANT WRITING, WEB DESIGN, LOGO DESIGN, RESUME WRITING, SEARCH ENGINE OPTIMIZATION, 3D ART SERVICES, WEB HOSTING Los Angeles California

Company
Infinology Corporation, Albert
Address:
3010 Wilshire Blvd. PO Box 450
Los Angeles California 90010
U.S.A.
Phone Number:
1-877-883-2248

Fax:

Three Names Same Company- THEOUS, SOPHEA, INFINOLOGY

I was wanting a Logo designed for my new start up. So I searched on Google and came across the top 10 logo designers at themostpopularbrands.com/
reviews/logo_designers/index.htm?site=google&engine=adwords!2656&keyword=logo+design&match_type

This is were I was taken
theous.com/logo_designers/index.php

The site sounded and looked OK. I needed a logo quick and this company looked like they could help me at a reasonable rate. The site quality wasn't as good as many of the other companies I looked at, but I went against my better judgement because of their promotion. I couldn't believe I was getting $545.00 package for $165.00.

I paid my $165.00 for this package. After I paid I received their order e-mail confirmation, that didn't have a reference/ order # on it. It states the following “Infinology Corp. will appear on your credit card statement as they are the company which handles the credit card processing for Theous Corporation. If you have any questions with this order please call 863-223-2296.”

, shows my billing info. I didn't think much of it so I went about my business until I received a second e-mail from this company of many names. It stated Thank you for ordering our LogoDesign service. Please download the attached Microsoft word document and answer the questions accordingly. We need you to answers these questions before we can start Designing your Logo. If you have any quesitons please email the question to: [email protected].

The document was very basic and asked very general questions concerning my company. Again I thought nothing of this. Everything seems to be moving right along. A week goes by and I haven't heard a thing from them. So I call and they say that they have my file and should start on it soon. They stated that there was a lot of business coming in from their special promotion and I should be patient.

I wait a few more days and still no word from this company. I start getting suspicious and do a search on this company. OOOOOOOOOOOHHHHH I should have gone with my gut feeling on this. I was scammed and I knew it. There isn't a lot out on the search but what is out there isn't good concerning this company.

I called the company again and the person I spoke with stated he could find any info on my order. He asked if I was sure I placed an order.

I'm ticked off now and do a search again and find a site called Rip Off Report.com on this site I find a fellow consumer “ Gurvir” that has been jacked around. I e-mailed him and he stated he was talking to a manager by the name of Albert. So I called the # he gave me and spoke with Albert. Albert told me he also couldn't find any record of my purchase. I told him my card was charged by his company. His reply was to have me e-mail him with a reason as to why I want a refund. I sent the e-mail and waited. Nothing. I contacted Gurvir again and he said he has got Theous to refund our money but he has to retract his posting on Rip off Report. I call Theous again and speak to Albert. Albert says he will not refund my money until this other customer retracts his statement. I didn't write the complaint nor do I know your other customer. PLEASE refund my money. Albert again states all I have to do is E-mail him a reason why I'm requesting a refund and they will give my money back. I send him 6 more e-mails stating why I want a refund. I have not received a refund or a phone nor an e-mail from this company.

BEWARE!! Don't use their services you will be ripped off
ANYONE ALREADY RIPPED OFF BY THEM CONTACT ME
my email is [email protected] I am collecting their order receipts to send it to FBI to file report and have investigation done on this company.

3 Names this company runs by
THEOUS, SOPHEA, INFINOLOGY
THEIR SERVICES ARE:-
GRANT WRITING, WEB DESIGN, LOGO DESIGN, RESUME WRITING, SEARCH ENGINE OPTIMIZATION, 3D ART SERVICES, WEB HOSTING

CATCH THE COMPANY 2 PLACES TO GO!
webhostingstuff.com/company/InfinologyCorporation.html

infinology.co.uk/index.htm

CONTACT INFO I HAVE FOR THEM:-
Theous Corporation
3250 Wilshire Blvd. #809
Los Angeles California 90010

Phone Number:
877-439-1610
863-223-2296
877-439-1610
319-208-7693
BASED IN Los Angles, California

This site says very good stuff about the company (THEOUS, SOPHEA, and INFINOLOGY) total BUMER, A BIG CHEATER IN INDUSTRY---- STAY AWAY!
themostpopularbrands.com/
reviews/resume_writing/index.htm?site=google&engine=adwords!2656&keyword=resume+writing&match_type

theous.com/resume_writers/index.php

trade-pals.com/business-professionals
/Business-Services-Other-1534.html

http://web-hosting-review.toptenreviews.com
/infinology-review.html

internetadsales.com/modules/wfsection/article.php?articleid=780

webhostingstuff.com/company/InfinologyCorporation.html

webhostingratings.com/plans/Infinology.html

upperhost.com/infinology_web_hosting_review.htm

smartconsumers.infinology.com/secrethosting.htm

1010mlm.com/webhostingreviewer.html

webhosting20.com/

Michael
Liberty Hill, Texas
U.S.A.

Call your credit card company IMMEDIATELY and have them cancel the charge. This is the advantage of paying by CC. They will rescind the charge pending an investigation and from what you say, you didn't get the services you contracted for.

Now whether this company is a scam or not, I can't say. A few bad experiences does not make a company a fraud.

What I can say, and sorry to be harsh about it, but you led with your chin here. There were a number of alarms that rang in reading your note. The first was; "I couldn't believe I was getting $545.00 package for $165.00." Rule of thumb, if it sounds too good to be true it usually is. Who says it's a $545 package? $545 for someone to design a single logo sounds a bit high. My bike club just had new jerseys designed for less than that. Second, you were bothered by the quality of the site. Since graphics design is important for a web site, that should have raised a very bright red flag. It should have given you pause to investigate. Third, did you ask to see previous work, references? If you didn't you, were being foolish, just as your neglecting to do a WEB search was.

Doing business under different names or using another company's name for CC processing is not unusual.

Finally, I would be wary about making derogatory statements about companies online or trying to disrupt their business. They can sue you for libel. Its one thing to state that you had a bad experience with them its another to say they are a ripoff and stay away.

I wish I had found your complaint BEFORE they got me! Yes, I have been scammed. This is terribly frustrating. I am a new business and was looking for some help in designing a logo to grab attention. I thought I had researched, but unfortunately some lessons are very expensive. They do not return my calls and only sent me three very pathetic 6 grade style logos. I ended up coming up with one on my own. I told them what I wanted and never even got so much as a 'sorry we can't' from them. I called and was told they were out to lunch.. or busy... or whatever. Never got called back never got a return email... nothing. The designs were terrible using simple everyday fonts and outdated colors. THEOUS CORPORATION CONTACTS were: Winnie Krammer, Crom Sophia and Debbie Chavez... I am filing a report with my credit card company and with Better Business Bureau.

THEOUS IS A SCAM!!! Theous.com IS A SCAM!!! INFINOLOGY Is A SCAM!!!

I was a victim of this SCAM. The Theous SCAM is growing at an alarming rate. Hopefully our government will do something about it soon. Many of us have contacted the US government, (FBI, Federal Trade Commission, IC3, etc.).

You may review the latest feedback on the Theous SCAM (Theous.com SCAM) at the following LINKS:

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100033 937

http://www.ripoffreport.com/results.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=theous

Hi, my name is Sarah Williams. I am in public relations for Theous Corporation. I just want to explain that we are not a scam. We are a legitimate company. I've been reading some of the comments online, some are true and some are completely falsified. We want everyone to be aware that not all comments are true and some competitors are trying to ruin our reputation for their own good. However, there are some truths to these comments. We do have a few customers who were upset with our service and that is due to a few employees who left our company and for a brief period we were not able to deliver some of the projects on time because we were short staffed. The bad comments listed do not represent all of our customers. We have over 100 customers per day ordering our service and the number of complaints is no where near that amount. Most of the customers are extremely happy with our service.

For the past few months, we have experienced higher than normal problems with our service because a few talented employees left our company. This problem was only temporary and only a few customers project were delayed while most projects were delivered on time. The problem has already been fixed, and will never happen again because we have hired more then enough project managers to handle all projects.

We would like to repair our reputation and fix any problems that you may have. If you deserve a refund we would be willing to offer it. If you are a legitimate customer with a valid complaint please contact me directly at and I will do my best to help you out.





Sincerely,


Sarah Williams
Public Relations
Theous Corporation
[email protected]

You have a Yahoo account? No corporate email account?
There's another massive red flag.

I have to agree with Need here. The use of a Yahoo e-mail account rather then a corporate account is very suspicious. I would not advise anyone to e-mail Ms Williams as this may be a REAL scam to commit identity theft.

Sarah, it has not been infrequent that a company representative finds posts like the ones you refer to and comes to the site.

... and I might add that in more than a couple instances, the company rep responding here has played out nicely for both the company and the customers/clients.

You are welcomed and encouraged to respond to issues directly in the threads that they are in.

Sarah, it has not been infrequent that a company representative finds posts like the ones you refer to and comes to the site.

...and I might add that in more than a couple instances, the company rep responding here has played out nicely for both the company and the customers/clients.

You are welcomed and encouraged to respond to issues directly in the threads that they are in.

Do you have any proof that the person who startied this thread is entitled to speak for this company and is who she says she is? As I pointed out 2 factors make me suspicious, the common name and the use of a Yahoo e-mail address rather than a company address.

Absent of any proof that this person does represent this company (anyone can open an account here in just a few minutes and claim they represent any company), I think it is irresponsible on the part of this site to let this thread stand. And even more irresponsible for someone representing the site to welcome the poster, giving a tacit verification of their identity. This could open the site to a lawsuit if someone provided information that was then used against them.

I think that this thread should be pulled until or unless Ms Williams right to represent this company is established. Until that happens, I think anyone who provides Ms Williams with information is taking a big risk.

Man, their website just screams "i'm going to scam you. Absolutely NO contact information and looks like it was designed by a 5 year old. I agree with Scott, no one should email this person, in fact I'd be comfortable with that email address being removed from the post.

I fully agree that emailing a Yahoo address is not the way to go.

I think that if a rep of TC is willing to give a phone number or otherwise address issues in a thread - where users can see the results, then those who are complaining will appreciate it.

Sarah, are you there? Are you reading this?

I will search further for some of the examples I'm speaking of.

PS - If this IS a scam, then an even better reason to leave the thread here so current and future users can see it.

For what it's worth; see here:
https://www.askmehelpdesk.com/introductions/response-theous-corporation-39170.html

Either Sarah Williams will prove to be of some assistance... or her post will be for naught - and be just one more bit of info to find on the net and consider/be warned about before doing business with them.

I will email tonight from a throwaway account. :D

;) , I already did.


I'm a moderator at askmehelpdesk. I do presume that you would like the company to have a better reputation, so will suggest this:

If you openly and sincerely address the issues brought up at the site, then it WILL benefit the company. If you don't, then you've just made matters worse for the company.

I am not judging the validity of either your or the members claims: I'm just pointing out a reality that I've seen time and time again on the site.

Rick.

I fully agree that emailing a yahoo address is not the way to go.

I think that if a rep of TC is willing to give a phone number or otherwise address issues in a thread - where users can see the results, then those who are complaining will appreciate it.



I fully agree with that. As I was first reading this I thought it a good idea on the part of the company. Then I saw the name and e-mail and the alarm bells went off.

I disagree with leaving it up however. If this is a scam, it may not be perpetrated by the company itself. So they could have a cause of action for leaving it without verifying it.

For what it's worth; see here:
https://www.askmehelpdesk.com/introductions/response-theous-corporation-39170.html

Either Sarah Williams will prove to be of some assistance...or her post will be for naught - and be just one more bit of info to find on the net and consider/be warned about before doing business with them.

Or, as noted in the linked thread, the person who initiated that thread could be just a phony with nothing to do with Theous and just perpetrating a scam of their own.

This site does not and can not endorse or verify the claims of any member. That would be a full time job for dozens of people.

Even on the flip side, we can not and do not verify claims of scams, bad treatment, et al that consumers/customers/clients make either.

I see the company claims "Highest Rating" with the BBB (http://www.theous.com/web_designers/) yet the BBB rates them an F:
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100033 937

If it were me I'd be complaining to the BBB. My guess is that the BBB will not appreciate their logo being used on Theos's site with a false claim like that.

At this point I would not be surprised to learn that many of the people they claim are clients are not clients at all. Depending on how much time you can or will put into this, I would contact some of them and ask them if they really are happy clients of Theous.

Note: I am not speaking on behalf of AskMeHelpDesk. I am only suggesting what I would do if it were me.

I like this.
From BBB own site via a search you get This (http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100033 937&sm=)
And from Theous site you get This (http://8.3.8.198/labbb/other.htm).
I love the way the Theos site leads to an IP address of 8.3.8.198, but BBB leads directly to www.labbb.org. Labbb.org's IP is really 64.60.4.195!!

Nice and iffy.
I wonder if "Sarah" would care to explain this annomily?

1. I am not representing AskMeHelpDesk in any way.
2. I'm just a curious and nosy fella myself
3. I called Theous and asked for Sarah Williams
4. A guy hesitated just a moment past what I was comfortable with - then said "hold on please", then
5. A gal with a very heavy asian accent came on the line and said "May I help you?"
6. I hung up.

This is not an effort to discredit the company in any way - or to claim that this experience means anything at all. I am just sharing my experience with y'all :)

THEOUS IS A SCAM!

Contact The Internet Crimes Division of the FBI. THEOUS, INFINOLOGY, ALBERT PALOMO are being investigated.

Indeed, these are talented people at Theous; talented at deception and ripping people off.

They took my money, did not deliver the product, and never did refund my money as promised.

There address in Los Angeles is a false-front.

Also, keep an eye out for Trade-Pals. Albert Palomo is somehow affiliated with them too.

ANOTHER POSSIBLE SCAM SITE: BEWARE

http://www.trade-pals.com/business-professionals/Business-Services-Other-1534.html

Being investigated by the FBI? Where is this found?

You pretty much posted this same thing awhile back in this thread... is there new info to add?

I say this only to point out that we are certainly interested in sharing information and experiences, but don't want to be just a bulletin board to bash people or companies.

Has anyone complained to the California Attorney General about these folks? And I'm still eager to see if the BBB might take complaints of them more seriously if it were pointed out to them that Theos is falsly advertising their rating... so seemingly therefore misusing BBB's logo.

THEOUS IS A SCAM.

Again, read my post: "Contact the FBI Internet Crimes Division"

Inquire, Inquire, Inquire!

http://www.ic3.gov/contact/

Did you post the correct link? It does not tell us that the company or owner is being investigated by the FBI.

Don't get me wrong here, I'm not disagreeing with your claim: I do personally agree that it's a scam to say "best rated" with the BBB and be rated F... or take peoples money and not give them what they paid for... but an investigation by the FBI is another matter altogether.

I would say the answer should be in what they will do.

Our one poster said they paid money and never received anything, so I think the company rep should tell us the date the refund will be made to this customer. ( assuming all this is real)

And honestly even I have a company and a church email address, I don't use them on here but even the most basic company should have their own email address. I most likley have 4 or 5 ( too many for me personally_

I would say the answer should be in what they will do.

Our one poster said they paid money and never recieved anything, so I think the company rep should tell us the date the refund will be made to this customer. ( assuming all this is real)

And honestly even I have a company and a church email address, I don't use them on here but even the most basic company should have thier own email address. I most likley have 4 or 5 ( too many for me personally_


Thank you Father. Absolutely! Theous has not made good on their word that I would be refunded.

I would appreciate it if this guy Rick would stop down-playing all of this. Clearly, Theous.com, Infinology, and Sophea.com are a scam. It is all too obvious, especially to the many victims.

For me, it's not a matter of getting my money back anymore. I am confident in that I will not be getting my money back from Theous. However, my mission is to do whatever I can to help the U.S. Government bring them to their knees and shut them down.

However, my mission is to do whatever I can to help the U.S. Government bring them to their knees and shut them down.So what are you doing?


P.S. it's never a good idea to piss off the moderators of a website.

THEOUS IS A SCAM.

Again, read my post: "Contact the FBI Internet Crimes Division"

Inquire, Inquire, Inquire!

http://www.ic3.gov/contact/


Rick,

1) Go To The Link. http://www.ic3.gov/contact/

2) Click on the Contact Us Tab.

3) You Can Eiither Call Them, or Send Them An E-Mail Inquiry.

The process is really not all that difficult.

Hey, I'm on your side, really! :D

Yes, taking money and not delivering is a scam, and
Yes, falsifying a BBB rating is a scam.

I was only asking you to say where and how it can be verified that they are being investigated by the FBI.

P.S. it's never a good idea to piss off the moderators of a website.[/QUOTE]


Why, is it because they can't handle the truth?


Hey, I'm on your side, really! :D

Yes, taking money and not delivering is a scam, and
yes, falsifying a BBB rating is a scam.

I was only asking you to say where and how it can be verified that they are being investigated by the FBI.


Alrighty then. No problem.

[QUOTE=NeedKarma]So what are you doing?


1) I am in close communication with 11 individuals that have been victimized by this scam.

2) I am working with the LA Better Business Bureau to make sure that all communications and transactions are documented regarding the Scammers.

3) I am working with the FBI Internet Crimes Division by providing them as much information as possible, (Correspondence, TraceRoute Info, etc.)

4) I am working with the Federal Trade Commission, which referred me to the FBI Internet Crimes Division. The FTC is also monitoring this situation.

I am not the only person doing all of this, and those eleven people that I mentioned are not the only ones pursuing this.

Why, is it because they can't handle the truth?

The issue is not handling the truth, but seeing it. You have made a statement that the FBI is investigating this company. When asked to back up that statement your response is basically "ask them yourself" and you provide a link to do so. The point Rick was making here is that, you are not answering the question.

I don't think anyone here believes this company is legitimate. Their forgery of the BBB site makes that obvious. But if you make a statement you should be able to back it up with more than go ask them yourself.

The issue is not handling the truth, but seeing it. You have made a statement that the FBI is investigating this company. When asked to back up that statement your response is basically "ask them yourself" and you provide a link to do so. The point Rick was making here is that, you are not answering the question.

I don't think anyone here believes this company is legitimate. Their forgery of the BBB site makes that obvious. But if you make a statement you should be able to back it up with more than go ask them yourself.


Would it help if I provided you all with every piece of E-mail correspondence that I have? Just give me the go-ahead.

That is not necessary. The text of one e-mail that backs up what you have said would be sufficient. Or if one e-mail doesn't do it, then maybe some isolated quotes will do a better job. Something along the lines of:

I received an e-mail from Agent John Hardesty of the FBI stating that the company had been under investigation for fraud since 2005. A case against them is pending.

"I don't think anyone here believes this company is legitimate. Their forgery of the BBB site makes that obvious. But if you make a statement you should be able to back it up with more than go ask them yourself.[/QUOTE]"

That's all I hope to achieve here; to make it as obvious as possible.
I don't have access to the FBI's servers. Common sense should tell you that if I am in communication with the FBI, that for you to find out whether they are being investigated, you shoud contact them to hear it from them. I am not an FBI spokesman. I simply provided a way for you to contact them and inquire.

The reason that I know they are investigating this, is because I was contacted and told so by them. If that's not good enough, then yes, contact them yourself and inquire.

I think I see the issue here. You've reported them to the Internet Crime Complaint Center, "an FBI - NW3C Partnership"... so presume that they are being investigated by the FBI.

Hopefully they really are http://www.jackson8.com/images/thumb.gif

I think I see the issue here. You've reported them to the Internet Crime Complaint Center, "an FBI - NW3C Partnership"...so presume that they are being investigated by the FBI.

Hopefully they really are http://www.jackson8.com/images/thumb.gif


Almost. But then again, I have actually verbally spoken with someone.

I like to see justice done. I've just emailed Mary Lou Diaz, Director of Consumer Services of the LA office of the BBB that this company is falsely advertising their BBB rating ;)

I like to see justice done. I've just emailed Mary Lou Diaz, Director of Consumer Services of the LA office of the BBB that this company is falsely advertising their BBB rating ;)

Absolutely. That's all I want too. I only lost $165 to them, yet there are some folks that have lost a lot more than $165 to Theous.com, Sophea.com and Infinology. Even though I was a victim, my fight is genuinely for those folks that have been greatly taken advantage of.

I research Theous.com, Sophea.com.net, and Infinology every single day. I do whatever I can to follow their trail. I am just waiting for their Web Site to be shut down; in the meantime, I'll bet that they are probably scheming up some other fraudulent plan to create emotional distress on their future victims.

Response is back from my email to BBB:


Mr. J*,

Thank you for letting us know of this company's misrepresentations regarding
their BBB report. We are aware of their misuse of our name and have referred
the matter to our legal department for further recourse. The company's
rating takes into consideration the misuse of our name and logo.

Sincerely,

Alicia Robertson

Assistant Director of Trade Practice

Oh my goodness! I read everyone's comments and decided I wanted to check it out for myself. This company actually offers to design websites?! Look at theirs! It looks like something a third grader would put together, with different size and color fonts all over the page. They also offer their website designs for $45-$145? A friend of mine designs websites on the side, almost as a hobby, and has sold them for $500+! Also, about the "representative" from the company having a Yahoo email, the company offers email utilities. Maybe I'm wrong but wouldn't you think if they offer this they would use it? Then I checked out the Better Business Bureau rating and my jaw dropped. I couldn't believe a company would do this and that BBB hasn't sued their pants off!
I'm sorry for everyone who got caught in this scam. Keep pushing to get something done about these criminals so no one else falls into their trap.

One thing's for sure. At least it's likely that they're not suckering in many new customers at this point.

Look what happens if a potential customer decides to Google them: "Theous Corporation (http://www.google.com/search?hl=en&q=%22theous+corporation%22&btnG=Google+Search)"

OMG THAT IS GREAT!!

Just another reason I love this site!! :D:D

Wow! Apparently they are not only false advertising, but they are going one step further.

Click on the BBB image on this page (http://www.theous.com/web_designers/) and look where it lands you. If you hack the url you'll see that they've copied the BBB rating page and replaced the "F" image with an "A". :eek:

Yes, Scammers big time!

Wow! Apparently they are not only false advertising, but they are going one step further.

Click on the BBB image on this page (http://www.theous.com/web_designers/) and look where it lands you. If you hack the url you'll see that they've copied the BBB rating page and replaced the "F" image with an "A". :eek:

Yes, Scammers big time!!

This was pointed out by CurlyBen in post #20 of this thread.

Holy crap, they copied the BBB page, changed the rating and hosted it on some web server. That's brazen and oh so fraudulent. Nice catch Rick. More ammunition for this case.

Edit: oops, missed Curly's earlier post.

Holy crap, they copied the BBB page, changed the rating and hosted it on some web server. That's brazen and oh so fraudulent.

Yeah, that is SO brazen. Even more than that its very dumb. Like that's not going to be spotted by Internet aware people. I see red flags whenever a URL uses an IP rather than a Domain name.

I susoect the only reason it hasn't been taken down os so it can be used the jail the principals.

I added this info to the BBB conversation and got this reply:


Yes, this company has a very good copy of our page. They have even adjusted
the complaint statistics to claim they do not have any complaints, but if you
check our real report, they have 12.

We are hoping they will remove the report after being contacted by the legal
department.

Thanks again for letting us know they are still using the false report.


For those of you who have complained to ic3.gov, I strongly suggest that you add this information.

Not to throw a monkey wrench into this, but something doesn't make sense here. The BBB is a reasonably large and powerful organization. Now I imagine that the scenario goes something like this:

1) BBB is made aware of the spoofed site.
2) BBB sends a cease and desist letter ordering that the site be taken down immediately
3) Next step is for BBB to obtain an injunction ordering the site taken down
4) BBB serves the injunction on the ISP issuing the IP address of the server
5) ISP then cuts off the IP.

Now the only thing missing here is the timeline. Without knowing when the BBB was first informed of the spoofed site, I can't say for sure that this scenario has been played out. However, I wonder why the BBB is hesitating. In my opinion the spoofed site should have been shut done within 2 weeks of the BBB being notified about it. The cease and desist letter should have taken nor more than 2 days to deliver. One day to write it and one to send it via overnite mail. I would give no more that 3 business days for Theous to take down the site. On the 4th day, I would have obtained the injunction. On the 5th day it would have been served on the ISP. By the 6th day the site would have been shut down. Add the 2 days to write and deliver the cease and desist we have 8 business days. So I'm wondering why the site is still up?

Me too. I'd presume the BBB has hungry attorneys eager to dive into such fraudulent activity as we see with Theous. Indeed it's a mystery.

From the L.A. BBB:

Re: Complaint #98140502 - Theous Corporation


Thank you for letting us know of your dissatisfaction with the company’s response to your complaint. In a further effort to help you reach a mutually satisfactory resolution, we forwarded your comments to the company.

However, because the company has chosen not to respond, we must close our file on your complaint. We will note in our files that you disputed the outcome of this complaint, and this will become part of the information we report to the public about this company.


Thank you for contacting us about this complaint.


The Better Business Bureau

THEOUS IS A SCAM!

Also, keep an eye out for Trade-Pals. Albert Palomo is somehow affiliated with them too.

ANOTHER POSSIBLE SCAM SITE: BEWARE

Los Angeles 3D Modeling, SopheaJobs, Resume Writers, Web Designers, Logo Design (http://www.trade-pals.com/business-professionals/Business-Services-Other-1534.html)

DieselDude, it's not cool of you to bring my website into this. This guy ain't affiliated with my site. He created a profile on my site.

I would say if you are a web hosting or add hosting company, if you are aware a company is a scam or fruad, and you don't delete it, or if you don't do something, then it does bring you into it.

So by advertising for him I would say it does relate you.

I have almost 2000 profiles on my site. How do I know if someone is a scammer? I don't. What if this Theous guy created a profile on this website? Do you think that the webmasters of this site would delete it? No they wouldn't. So, this guy who is potentially a scammer creates a profile on my site, and suddenly I am also a scammer? I've never scammed anyone in my life. By the way, I don't delete profiles on my site unless they've contravened our TOS.

In all due respect, I think bringing my website into this is ludicrous.

This guy, Theous, or whatever his name is, can freely go and create a profile on a whole bunch of networking sites and his profile will not get deleted by the webmasters. He can create a profile, for instance, on AskMeHelpDesk.com. LinkedIn.com, MySpace.com, Ryze.com, EPinions.com. None of these sites would delete his profile. So, by association, would you consider all of these sites, including this one as scammers?

With the huge numbers of people creating profiles on these types of sites, all of these sites already have huge numbers of scammers that you don't know about.

And, by the way, I'm not going to judge Theous and label him a scammer because someone complained about him. If he truly is a scammer, then I think he's an idiot for it. People need to respect others. He may be being falsely accused of something and I wouldn't judge him without his side of the story. Has anyone ever falsely accused you of anything? I've had that happen to me right here on this forum topic.

I have almost 2000 profiles on my site. How do I know if someone is a scammer? i don't. What if this Theous guy created a profile on this website? Do you think that the webmasters of this site would delete it? No they wouldn't. So, this guy who is potentially a scammer creates a profile on my site, and suddenly I am also a scammer? I've never scammed anyone in my life. By the way, I don't delete profiles on my site unless they've contravened our TOS.

In all due respect, I think bringing my website into this is ludicrous.

This guy, Theous, or whatever his name is, can freely go and create a profile on a whole bunch of networking sites and his profile will not get deleted by the webmasters. He can create a profile, for instance, on AskMeHelpDesk.com. LinkedIn.com, MySpace.com, Ryze.com, EPinions.com. None of these sites would delete his profile. So, by association, would you consider all of these sites, including this one as scammers?

With the huge numbers of people creating profiles on these types of sites, all of these sites already have huge numbers of scammers that you don't know about.

And, by the way, I'm not gonna judge Theous and label him a scammer because someone complained about him. If he truly is a scammer, then I think he's an idiot for it. People need to respect others. He may be being falsely accused of something and I wouldn't judge him without his side of the story. Has anyone ever falsely accused you of anything? I've had that happen to me right here on this forum topic.

First, I agree that people should be very careful about making such accusations. We saw earlier how someone created an identity here claiming to represent Theous.

However, if your TOS doesn't include committing fraud, then it should.

As to your not judging Theous, did you read this thread carefully? If you had you would have noticed that Theous created a clone site of the BBB which gave them a false, positive rating. That was damning enough for me.

I agree with you Scott. My only problem was that something that this guy does was linked to me because he create a profile on my site. I don't defend him or his business practices in any way.

Yes, I agree guilt by association is not always valid. But if I were in your position I would delete the profile based on the info shown in this thread.

I just deleted it Scott.

All right, I wanted to get in here, ASAP to help those avoid Infinology...

I've been a customer for a number of years, and I can tell you that things were "great" at infinology until about 1 year ago, but really 6 months ago.

Before 6 months ago, the total downtime we had was maybe a couple hours over 4 years...

In the last 6 months, we've been down 3-4 days, and suffered data/e-mail loss.

In between 6 months and 1 year ago we were down several times however only a few minutes here/there, so it was tolerable, and there were no losses.

Infinology is not responding to phone calls, e-mails, trouble tickets.

I am forced to pull my services from them, and I can't possibly believe, after what I have seen here on this forum/thread, that they will recover.

It's a rough and tough world out there in the services they are providing, and clearly they have lost it.

So please don't use infinology web hosting services, they are no longer "top rated".

I would also like to suggest EVERYONE that knows anything about Infinology and or these other companies they seemed to be involved with to report to the Better Business Bureau:

Here is a quick and easy link :

Infinology related:

Company Report (http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=131815 28&sm=)

Theous:

Company Report (http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100033 937&sm=)

Sophea:

Company Report (http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=131815 28&sm=)


Good Luck!

Hello Michael,
I saw your posting on ask me help desk. Somehow, unknown to me, this
SOPHEA website got a hold of my resume and put it on the internet. Now
My personal information is available to everyone. There is no contact
On the website! HELP!

The website is SOPHEAjobs.com
Someone please help me!

Go to netsol.com and use their WHOIS search and search on that domain. You will find contact info. Send them a cease and desist letter demanding they remove your resume.

As a past victim of Sophea and Theous I have some new information to share.

Beware of Theous, they are now back as Grant Writers Association and they use a manipulative review chart like Top10Charts.org to get people to buy from them. I know because I call and it is the same guy who picks up the phone Also, they made a different review chart for logos called top10companies.org with animation studio as number 1 which is again them and Top10ResumeWriters.com which is them also listing their resume site as number one. The toll free number is the same on all the websites.

As long as they come up with new names and new review charts they can always disguise themselves as a different company. What can we do to stop them from ripping others off

This is Jasmine of Animation Studio Customer Support Department. If there are any clients with any issues or any problems please contact me directly at [email protected] and I will make sure that any problems you have I will attend to it personally.

Jasmine, since your company has no connection to Theous, Sophea, etc. I moved the parts that pertained to your company out of this thread and into their own. See it here:
https://www.askmehelpdesk.com/internet-business/animationstudios-79089.html

STOP THEOUS CORPORATION FROM CONTINUING TO SCAM UNSUSPECTING VICTIMS WITH THEIR FRAUDULENT PRACTICES

On August 11, 2005, I was “intentionally” “scammed” of $545 of my hard-earned money by “Theous Corporation” which “was” doing business – “at the time” – as “Sophea Web Site Extreme Designers” also referred to as “Sophea Corporation” dba “Infinology Corporation.”

I purchased a “customized web site” “package” that “included” both “design and programming” for my small business. Specifically, Sophea Corporation provided several web design packages, and identified the “package” “I bought” for “$545”, as the “2000 Series Enterprise Profit Generator.”

And…you guessed it, no web page designer; no work performed! Yes, I spoke to several broken-English-speaking-people with names like “Albert Palomo”, “Winnie”, “Leah”, and “Katrina”. The best of the conversations were with “Katrina” who told me that “my refund was being processed” by their “Billing Department” (yeah, right “wink”); she would check on my refund status; “specifically communicated” that “I would receive my $545 within one (1) week”; and to “submit an e-mail to her attention” with “the reasons” “why” I wanted my money refunded. And, the best one of all was with “Albert” who “suggested” that “instead of my $545 refund”, “my money” “could be converted” into Sophea’s “Store Credit Program” and “referred to a link” that was identified as “sopheatest.infinology.net…”

On May 19, 2006, I filed a claim in Small Claims Court case against Infinology.

On July 14, 2006, I received a Notice of Entry of Judgment to receive my $545 refund, plus $40 in court costs. Yes, I won my case…And…you guessed it, again…still no payment!!

On April 19, 2007, I spoke with “Janet” at 1 (877) 864-8489 identified on the Theous Corporation “web site” and was referred to “Sophea Mendosa” at 1 (213) 341-1868 who – get this – would talk to the…you guessed it, the “Billing Department”, and would “call me back within one (1) hour”…I’m still waiting…

My next step? File the appropriate court forms such as Judgment Debtor’s Statement of Assets, Application and Order for Appearance and Examination (Enforcement of Judgment), Writ of Execution, and/or Abstract of Judgment…I believe in PERSEVERANCE!

Be afraid…be very afraid of Theous Corporation and STAY AWAY FROM THIS FRAUDULENT COMPANY…The Los Angeles Better Business Bureau –Company Report (http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100033 ) 937 – has given Theous Corporation an “F” rating – no surprise…I discovered an “Ask Me Help Desk” web site – https://www.askmehelpdesk.com/internet-business/scammed-theous-corporation-theous-sophea-infinology-32225.html – that identified some “2006” victims and I discovered a “Complaints Board” web site – Complaints Board | theous (http://www.complaintsboard.com/?search=theous) – that has even more recent – “2007” – complaints made by several more of Theous’ VICTIMS…one victim, in particular, stated, “Theous are now back as Grant Writers Association…” Scary!!

DON’T BECOME THEIR NEXT VICTIM…YOU HAVE BEEN FOREWARNED!!




Bernetta
Boulder Creek, CA
U.S.A.[/QUOTE]

Though I agree with most of what has been said here I do have one complaint. Many small start-ups are trying to cut costs wherever possible. I am a college student at the university of Iowa, considering I am living off student loans and now what I make from my company, even if it is just $2-5 a month for an email, sometimes we need to save what we can especially because cash flow is the largest problem for any starting entrepreneur. Granted, this company you all have referred to, having "100 customers a day," seems large enough that it should have a corporate email. But don't hold it against us little guys that are just starting up if we have a Yahoo email account. The pressures of success are so great that even just a few bucks a month are important.

There are other ways of verifying businesses. There are websites that keep a database of businesses that have TIN's and you can call the businesses local BBB and chamber of commerce to see if they have any record of these companies. Furthermore, a lot of illegit companies don't have phone numbers that match their location so you can just check the yellowpages to see if everything lines up. If they have IM you can check their profile and see if there are any discrepancies between that and the info they gave you. Though it can be a red flag, don't judge a company solely by its email host.

I don't know why my messages did not display. I am the director for animation studio. I know we don't run a perfect company and I am here to fix all problems. So if anyone has any problems, please contact me personally at [email protected] and I will take care of any problems you have in 1 business day. Thanks.

Sophea,Theous,Animation Studio are SCAMMMMMMMMMMMEEEEEEEEDDDDDDDDDD!!
They took my money just like that and never deliver what I have ordered.
I should have believed Iggy their designer that they all worked in the Philippines.. That is why there are roosters on the background every time I call them. They say that it's their cellphone... HELLLLLLLLOOOOOOOOO no Americans are going to use that tone!! Believe me REFUND YOUR MONEY or you will REGRET IT!! I want my money back but certain Janet Brooks said there is NO REFUND!! And if I want refund there is PROCESSING FEE CHARGE for all the works they have done for me. HOW COULD THEY HAVE DONE SOMETHING FROM ME IF I HAVE NOT SUBMITTED THEIR SO CALLED QUESTIONNAIRE THAT EVEN TEENS CAN ANSWER IT AND ITS IRRELEVANT.
I WANT MY MONEY BACK OR I WILL FILE CHARGE BACKS FROM MY BANK

ALL VICTIMS OF THESE COMPANY REFUND YOUR MONEY NOW!! THEY ARE ALL SCAM and they are not in LOS ANGELES as they say they are! They are bunch of Filipinos! Go to their company's address and you will find there's no EXUSTING company as such

Smurff we would be glad to issue you a refund. I am the director in charge and I can approve the refund. Please contact me with your first name and last name and I will issue the refund right away. If you are not satisfied with the work we did for you, you can always get a refund.

Email me at [email protected] with your contact info and we will issue you the refund you want. Thanks.