I created a Microsoft Word document that included 23 screen shots from the Internet. The screen shots displayed just fine until I closed and re-opened the document; now only 2 of the screen shots are visible, and 21 of the screen shots are not visible. Instead, each non-visible screen shot was replaced by a small black outlined square, and the following message was displayed: "There is not enough memory or disk space to display or print the picture." I know that there WAS enough memory and disk space because everything was displayed properly before I closed the file.

I am using Windows XP and Microsoft Word 2003. In Word, in Tools, Options, View tab, in the "Show" area, "Picture placeholders" is un-checked.

What caused this problem, and how do I resolve it?

This is a known problem in Office 2000-2003. People's mileage varies on the different "fixes". Here's the one I am going suggest.

Replace the Normal.dot.

I don't know if you're into a lot of "customization" of your Word layout and features like I am, but this would be a pain to me. But I think it's your best bet.

Normal.dot is the "default" hidden document template used to create new blank documents. It's where the blank sheet Document1 comes from.

Use the Search feature in windows to find you Normal.dot file. Rename it to Normal.org.dot or something so you can retrieve it later if wanted. If you can't find it, follow these steps on this page for revealing it if hidden:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm#step1

When you start Word, Word will create a new Normal.dot file you. Go back to the same directory and make sure this has occurred.

Now, create a new document with pictures in it the same way you created the one that no longer displays properly. Close that document and reopen it. Do the pictures stay visible?

Unfortunately, if this works, you will have to recreated the picture document with this new Normal.dot active. The old one is already based on the old Normal.dot that we've now proven to be problematic. It won't fix that doc. You'll have to make it over.

Hope this works for you.