I have a Pro 17 in sink erator that was in the house we just bought, won't spin. I know this model you put the plug in , spin it ,and it should work, but does nothing. Tested power to the unit and that's fine. Any other things I'm forgetting? Thanks a lot!!

Can you spin it by hand with the supplied wrench? If so then the motor is likely burned out or maybe as simple as a wire loose or broken. Either way it will probably need to come off the sink to be looked at.

I can spin it with the wrench, so I guess my Friday night is taking it apart!

Dex378:

Is the disposal making a humming noise..? If not then it sounds like the unit is shot as 450 donn has suggested. Check the model number and serial number, call the number on the tag (on unit) and see if this disposal is under warranty... never know... ;)

If it is making a humming noise then it could simply be that the red rest button on the bottom of the unit needs to be reset by pushing the button in so it is flush with the disposal (see pictures).

Let us know more...

MARK

You may have small piece of bone, or a pit, lodged between the rotating plate and body of the GD. Do as Mark suggested: spin it manually with supplied wrench or take a broom stick, put it inside and try to spin it by hand.

Maybe bad switch.

Hi Rgroves...

Dex stated that he has power to the unit.. so the switch is not a likely solution here, but we appreciate the effort... :)

Welcome to AMHD...

MARK

Sorry, I mean switch on the unit. The unit may have power to it but switch could be bad.

ISE Pro 17 garbage disposer activates ONLY when drain cover is inserted, inserted correctly, and turned one way. Drain cover is the device that acts as a switch. You will hear metal-on-metal manual click. It is the magnet moving inside to G/D collar. There is a half-circle flat metal at the collar of the garbage disposer. You have to insert the cover in the drain so it aligns with that plate. It won't work in all positions. Find the correct position and leave it inserted. Do not remove it if you don't have to. Water will drain with cover inserted and rose. To activate: spin the drain cover about 90 degrees.

It could be the batch feeder on/off switch that is broken (the on/off switch is activated by the insertion of the drain-cover). Check behind the unit, near the top, there should be a box-like protrusion. The on/off switch is in there. You'll have to open it up and play with it (but be careful of shocks). If this is the problem, it's only a $50 part.

Can the plastic locking mechanism for the On/Off cap be fixed or replaced. Mine became detached & fell into the disposal.

I have the same model, in my new house, and my problem is at the opposite end...

As soon as I put the breaker on, it starts, but there's no way I can stop it, unless I put the breaker back off.
I tried all the manoeuver I could do with the cover, turn right side, left, remove it push pull... nothing seems to work...

Am I missing something, here??

Nicaro, remove garbage disposer plug. Reach under the sink and locate the magnetic collar attachment. Un-snap it from the collar and snap it back in. Than, align the plug with the magnet. It appears your problem is misaligned plug which also acts as disposer switch. Let me know how you did. Back to you. Milo

Geesh...

I wish I knew what you're talking about...

I'll check and see if I can find something looking like what you're talking about...

I must remove the whole unit?

Hi Nicaro...

No need to remove the disposal at all... ;)

Milo was telling you to look up and under the sink at the disposal neck and see if you can see the big black switch collar around the neck of the disposal... possible it has slipped or is defective.

If you look at the image below you'll see a black plastic collar near the top of the disposal... this is what you are looking to reengae from underneath... just slips and "clicks" in place.

Check the collar (USE A FLASHLIGHT) and see if all makes sense and see if that fixes all. Let us know what you find, OK?

Mark

http://i24.photobucket.com/albums/c36/tanzia/broyeur.jpg
This is what I have...

Can't see that black thing you're talking about...



<a href="http://s24.photobucket.com/albums/c36/tanzia/?action=view&amp;current=broyeur.jpg" target="_blank"><img src="http://i24.photobucket.com/albums/c36/tanzia/broyeur.jpg" border="0" alt="Photobucket"></a>

Nicaro: remove plug from the sink/gargage disposer drain. Flip breaker ON. Is GD still running on its own ?

Yeah... that's an older model batch feed #17. Check the drain plug as Milo suggested... looks like a switch issue to me... don't think this can be repaired by a homeowner... not sure it can even be repaired by a pro... ;)

Mark

Unplugged the water IN AND OUT, and still running...
(sorry for my poor english, usually speaks french... )

I give up...

I guess that sometimes you need to be humble, and admit you've been defeated by a single disposal device...

*sights*

Nicaro: If you look at the large pic you posted, there is a small box attached to the collar of the GD. (right, upper side ). That's the ON/OFF switch. That switch may have gone bad. You will have to take the GD out and test that switch, possibly replace it.

Yeah, that's what I thought...
I removed the cover and saw that little switch.

But hey!
I'm as good electrician as I'm a good plumber!

I guess the next step is looking for a specialist, or simply change the whole unit for a new one...

What's the reason you have the ISE 17 unit installed ? No place to install electrical switch ?

These units are quite expensive. You could buy regular GD and install elec. Switch... You will save yourself a bundle

Just bought a new house, and the unit was already installed...

Hi Nicaro, I have the same problem on my old Pro 17. Did you try replacing the switch? Did it work? Was it difficult? The part is available from repairclinic.com (#820740) for $54 + shipping. Please let me know. Thanks. mitchieB

Hi evoqua and Welcome to The Plumbing Page. At AskMeHelpDesk.com. You're responding to a 3 year old dead thread. Look in then upper left hand corner of the first post form the date before you post, Thanks,
Great answer! Let's see more of you. Cheers. Tom

MitchieB,

I haven'T repair the unit yet.

We plan to rebuild the whole kitchen during the next year, so I still hate that thing every morning!

Let me know if you order the piece from the website you told me about, I might be interested to change it too, if it works, and not too hard to do...

Thanks for the hint!

Hi Speedball1. This is MitchieB. If you happen to be reading on this Superbowl day, is there any reason that I can't replace the switch on the above mentioned pro17 WITHOUT removing the unit? It looks like I can get behind it to remove the switch box. I'll of course have it unplugged, but it seems to be just a switch unit replacement and then reattaching the replacement wires, which come in a kit.
Your expert advice/warnings welcomed. And enjoy the game.

Hey Mitchie, Nice to hear from you again. Although I've installed and unstuck countless disposals I've never got into repair. You should have instructions with the new switch, (seen image) if you have already ordered it and if not here's where to go. Start Switch 71716A Order now for same day shipping. 365 day return policy. RepairClinic.com (http://www.repairclinic.com/PartDetail/Start-Switch/71716A/820740?modelNumber=PRO17)
It would be my guess that the unit has to be unsnapped to replace the switch. Good luck, Tom

I'm with Tom

Unhooking a disposal usually only requires loosening a couple screws (at discharge elbow at disposal) and spinning the collar backward.

I am sure you will be much more comfortable pulling the unit down, for sure.

Lifting the unit up and rehooking can be a bit tougher but if needed just brace the disposal up using books, etc. unitl the collar is up high enough and then spin the collar on.

Just my thoughts here... :)

Mark

Hi there,
I am following up on your post as I have an insinkerator that is unbearably finicky and refuses to line up easily. The problem has gotten steadily worse! Any help would be appreciated.
Judi
[email protected]

[QUOTE=judiz1123;3212714]Hi there,
I am following up on your post as I have an insinkerator pro dispenser that is unbearably finicky and refuses to line up easily. The problem has gotten steadily worse! Any help would be appreciated.
Judi

You have something that's been dropped in the unit, ( perhaps a popo-top tab or a small screw) that's caught between the table and the disposal wall that's preventing then table from turning.
I carry a plumbers plunger on my truck. Not to clear a clog but to use as a lever to clear a jammed disposal. Here's how I do it.
I place the end down against a blade on the RIGHT side so it can be levered COUNTERCLOCKWISE. Put some muscle into it and see if you can get it to budge. If you can get the 5table to turn free get your hand down bin there to pick out whatever was blocking the turntable.
If the table's frozen then the unit will have to be pulled and opened up. If the object has gone through the wall the unit will have to be replaced.
Good luck, Tom

I am staying with my sick parents and there insinkerator just stopped working. It was jammed and I was able to free it up with an Allen wrench underneath but now it is just not working at all.
It makes a faint ticking noise when it is activated.
My mom shoves everything down there...

Hi ABC13

Push the red reset button on the bottom of the disposal... see if that resolves the issue... ;)

Mark

After pressing the reset button and all you get is a hum then you have something caught between the wall and the turntable. That must be removed. I never had much luck using the wrench. I take a broom handle and lever turntable counterclockwise. When the table turns free you may remove the obstruction.
Good luck Tom