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N0help4u
Dec 16, 2008, 10:40 AM
Just clicked on a Microsoft SP1 update and got a virus on the laptop.
How do you get a virus through a Microsoft update?
It WAS from their site. The screen went to a blue screen in the end.

NeedKarma
Dec 16, 2008, 10:46 AM
No you don't get viruses from the Windows Update site if you went to the legit site. What symptom led you to believe it is a virus?

N0help4u
Dec 16, 2008, 10:50 AM
The regular Microsoft update pop up came up and my son clicked on it and it went to a black screen and started running all kinds of numbers, letters and words across the screen. He clicked for it to stop because it looked like a virus. It went to a scan and said unable to restart. Then it went to a blue screen.

NeedKarma
Dec 16, 2008, 11:02 AM
What version of Windows?
Can you reboot in Safe Mode (http://www.online-tech-tips.com/computer-tips/restart-safe-mode/) and do a full virus scan?

N0help4u
Dec 16, 2008, 11:03 AM
He tried that already. Now he is trying to install Ubantu Linux instead of Windows.

NeedKarma
Dec 16, 2008, 11:23 AM
That quite a drastic step. I would have reinstalled Windows.

N0help4u
Dec 16, 2008, 11:24 AM
I think he tried that already.

Curlyben
Dec 16, 2008, 12:14 PM
Why on earth are you trying to install an SP1 update when XP is on SP3??

HUGE alarm bells there !

NeedKarma
Dec 16, 2008, 12:17 PM
Good point Curly. No such notice for SP1 should have appeared.

N0help4u
Dec 16, 2008, 01:11 PM
I don't know why he did that it popped up as an update for the computer and he hit okay.
I don't know anything about the updates so I really do them
I figure why update something I am happy with.
He has Vista not XP.