View Full Version : Links open to blanks
aryaholmes
Jun 21, 2006, 01:40 AM
I have links on my website which open PDF documents.
Since last night when these are clicked only a blank screen opens.
Request help.
Arya.
Curlyben
Jun 21, 2006, 01:58 AM
Are you getting any error messages?
Are these PDF's hosted by yourself or on another site?
Are you running the latest version of Acrobat reader (7.0.7)?
There's a few things to think about.
I may just be a simple case of the PDF's being moved and your link is going to the wrong URL.
RickJ
Jun 21, 2006, 03:56 AM
Also, send us a link so we can check it out.
aryaholmes
Jun 21, 2006, 07:08 AM
Are you getting any error messages?
Are these PDF's hosted by yourself or on another site?
Are you running the latest version of Acrobat reader (7.0.7)?
There's a few things to think about.
I may just be a simple case of the PDF's being moved and your link is going to the wrong URL.
Answering your questions:
# 1. no error messages, just a blank page where the PDF should be
# 2. hosted by myself.
# 3. yes
# 4. how would I know if the PDFS are being moved?
Adding more input:
When I open the link on another computer the PDFS are seen clearly, this happens only on my PC
Northwind_Dagas
Jun 21, 2006, 07:11 AM
Have you tried reinstalling Acrobat Reader? I've seen problems where something 'breaks' the plug-in, and a quick reinstall sets it right again.
Also, you can test to see if it's a plug-in problem by, instead of clicking on a link to a PDF document, you right-click/save as and save the PDF to your PC. Then try opening from where you saved it.
aryaholmes
Jun 21, 2006, 07:15 AM
Also, send us a link so we can check it out.
Certainly:
Link: http://acu-free.com/
Please home page, see the product Deep Diagnosis, and click on the Preview link. All Preview links, connected to a PDF doc, are turning up blank. Checked on other PCs these are seen clearly, just are blank on my PC.
I double checked the integrity of the linked docs and even revised these.
I thought there were a pop up blocker, am running Mozilla as browser, but that does not seem to be so.
RickJ
Jun 21, 2006, 07:19 AM
I get the pdf no problem on my end using both FF and IE... so must be something on your local computer.
aryaholmes
Jun 21, 2006, 07:36 AM
Have you tried reinstalling Acrobat Reader? I've seen problems where something 'breaks' the plug-in, and a quick reinstall sets it right again.
Also, you can test to see if it's a plug-in problem by, instead of clicking on a link to a PDF document, you right-click/save as and save the PDF to your PC. Then try opening from where you saved it.
Nice things to report! :D
Re installed the Reader and the links work like brand new shoes
Much thanks to Northwind_Dagas and everyone else hwo came to the aid
And grateful to AskMeHelpDesk for being there on the far horizons!
MeTaLLiCa
Jun 23, 2006, 04:29 AM
Sorry but am don't pragram to destroyt computer
MeTaLLiCa
Jun 23, 2006, 04:30 AM
Am from serbia&montenegro
aryaholmes
Jun 23, 2006, 06:57 AM
I received this email, went to see the response, but could find none by that name. What can that mean?
"To see MeTaLLiCa's response and to respond yourself click here:"
NeedKarma
Jun 23, 2006, 06:59 AM
i received this email, went to see the response, but could find none by that name. what can that mean?
"To see MeTaLLiCa's response and to respond yourself click here:"I saw his posts in this thread earlier today but I think he may have posted here by mistake and his posts were removed.
RickJ
Jun 23, 2006, 07:24 AM
Yes, I've "reopened" them so you can see the mysterious posts (#9 and #10)