My computer won't boot up the operating system, and I have blank dark screen on my desktop, showing preparing to start your new computer, underneath is c:\> which I don't know the command.


Can you help, please

>Moved from Forum Help<

.. it seems to have booted to DOS

Make sure there is no Disk in ANY drive, then try

Is this an old PC ? New PC? Make/model?

Do you have the OS disks?

As mentioned, make sure no disks are in drives

Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.