Hi there, firstly I'm loving this site, it's a godsend! Now down to my problem. I have a Toshiba Satellite Laptop. The problem is it freezes up all the time and mainly after I'd gone on the internet. Sometimes it will load up and I'll get 10 minutes on the net, then others it won't given let me turn it on? I took it to a computer shop for a repair, and they rebooted it all, I went back onto the net, and low and behold the problem started again? I told them they hadn't repaired it properly and they said it was working fine when they had it, so where do you think I'm going wrong?

I have a full virus package and it doesn't allow the checker to do a full system scan before it freezes up so I can't clarify if it is a virus or not. I've checked the fan and that seems fine.

Sooooo, I'm wondering if I get all the start up package I first got when I got the laptop and reloaded it all, would it actually get rid of any virus on there?

Many thanks,

Leatrix

This depends. Most Recovery CDs use an image of the hard drive coming out of the factory. If you use such a CD, then it will possibly clean out the system.

I agree with the user above said. Also, I suggest maybe a more secure browser, such as FireFox, etc. to protect you further.. And if anything seems fishy, it probably is(trying to prevent future problems and viruses)

I suggest that you purchase a copy of Norton's utility.

Use their disc to scan your hard drive for a virus.

To do this, press, "F8" as you turn your PC on. This will allow you to set the DVD drive as a bootable source.

I do not recommend Norton Anti Virus. NAV tends to sink its hooks too deeply into the OS causing other problems. Though I have heard the 2009 version is a complete rewrite to be less intrusive.

I would suggest TrendMicro or CA Etrust.

Scott,

Norton allows you to use the disc to scan the drive. You do not have to load the software to do this.

What type of intrusive behavior are you talking about?

I've had many instances where NAV interferes with other programs.