We have had trouble with the water emptying completely out of our washing machine. The drain hose goes to a drain pipe behind the washer. We discovered today the the drain pipe itself is partially blocked. We used both a Snake-It auger & commercial strength Drain Out crystals to unblock it but to no avail. Do you have any suggestions for unblocking it?

Call a professional.

We have had trouble with the water emptying completely out of our washing machine. The drain hose goes to a drain pipe behind the washer. We discovered today the the drain pipe itself is partially blocked. We used both a Snake-It auger & commercial strength Drain Out crystals to unblock it but to no avail. Do you have any suggestions for unblocking it?

Yes, Rent a sewer machine such as the Ridgid K-50 and send the snake down the washer roof vent. Put out enough cable to reach the base and about 25 feet more. Afterwards, test and flush the line by cycling the washer. Good luck, Tom

Did not attempt to answer the question.