Hi, I'm a new member. Wanted to ask has ny1 been to the face to face interview at next directory? What is it like? What role plays do they do?

Which part have you applied for as the interviews will be different ?

Customer service adviser

Can anyone help me

You can prepare for common customer service interview questions like "What products and services have you dealt with?", "What does excellent customer service mean to you?", "How do you measure good customer service?' as well as standard job interview questions such as "Why should we employ you?".