Hello:

My HP office jet L7580 is not printing correctly. It cuts off some of the tops and bottoms of words. CAn anyone please offer me some techical advise to fix the problem?

Thanks,

Mac

Have you tried reseating or replacing the cartridges? How old is the unit?

Hello: Yes I re enstalled the printer cartridges and it still cuts some of the tops and bottoms of words. I think the printer is approx 2 years old.

Ok, the 7580 has a replaceable print head. I would order a new one from HP and replace it.

Hello SCott and thanks for your information. I will order a new print head. FYI, We had a paper jam recently and my wife inadvertenly pulled the jam out of the front of the computer instead of the normal root of taken the back cover of and removing the jam. Do you think pulling the paper from the front may have damaged the print head?

Its certainly possible.