PaintingMom
Sep 16, 2008, 08:43 PM
My webroot scan can't seem to quarantine a trojan/virus labeled Troj/wlhack-f
An alert comes up saying that a threat was detected running in memory. To ensure proper removal of this threat, close any applications that are currently open and click OK.
I can tell you that I don't have any applications running and this can't seem to get kicked out into quarantine. It also says that it was detected in c:\windows\system32\winlogon.exe
Doing some research there is some debate whether the winlogon is a virus or not. Some websites say whatever you do, don't delete the winlogon. Others say it's a virus and remove it immediately.
I also have malwarebytes.org and it doesn't detect this virus or error at all... just the webroot detects it each time but can't do anything with it. It just says quarantine failed.
Help
An alert comes up saying that a threat was detected running in memory. To ensure proper removal of this threat, close any applications that are currently open and click OK.
I can tell you that I don't have any applications running and this can't seem to get kicked out into quarantine. It also says that it was detected in c:\windows\system32\winlogon.exe
Doing some research there is some debate whether the winlogon is a virus or not. Some websites say whatever you do, don't delete the winlogon. Others say it's a virus and remove it immediately.
I also have malwarebytes.org and it doesn't detect this virus or error at all... just the webroot detects it each time but can't do anything with it. It just says quarantine failed.
Help