I have a reltively new carpet that I am having problems with.It appears to have pulls in it that I have to pull out as my vacuum won't get out.can you help.:confused:

Most carpet installations require a seam or two here and there. If your vac has a rotating brush it may snag somee loose threads and start a run. Once this has happen you are pretty much up the creek. If unsure of how to stop further problems call your installer back and lodge a complaint, he might be able to help you.