tarafenton
Sep 11, 2008, 10:05 AM
Hello,
In Feb my car was hit by truck while waiting at stop light. My friend borrowed my car to go to work so I was not in the car.
My Progressive insurance claims I am not at fault but the other insurance company is fighting it. I am not charged extra for my insurance (it's not my fault in their eyes - I was told by a representative), so why I did pay the 1000 deductible? And why have been working on getting back for over 6 months?
Two months ago I called to see what was taking so long and they said they were taking it to a third party "court" to review the case which was scheduled for Sept 5. Great, so I waited until this date and I called last week they didn't have an update for me. So I contacted them again today and they did not review the case on that date and now I have no date and it is still open but will be reviewed as soon as possible, when ever that is.
I don't know what else I can do. I feel like they are not taking the actions necessary to retrieve my deductible back in a timely matter and I am just getting pushed aside, and I fear I will have to pay this deductible because they will never fight this and get my money from the other drivers insurance. Is there anything I can do?
Thanks
Tara
In Feb my car was hit by truck while waiting at stop light. My friend borrowed my car to go to work so I was not in the car.
My Progressive insurance claims I am not at fault but the other insurance company is fighting it. I am not charged extra for my insurance (it's not my fault in their eyes - I was told by a representative), so why I did pay the 1000 deductible? And why have been working on getting back for over 6 months?
Two months ago I called to see what was taking so long and they said they were taking it to a third party "court" to review the case which was scheduled for Sept 5. Great, so I waited until this date and I called last week they didn't have an update for me. So I contacted them again today and they did not review the case on that date and now I have no date and it is still open but will be reviewed as soon as possible, when ever that is.
I don't know what else I can do. I feel like they are not taking the actions necessary to retrieve my deductible back in a timely matter and I am just getting pushed aside, and I fear I will have to pay this deductible because they will never fight this and get my money from the other drivers insurance. Is there anything I can do?
Thanks
Tara