I have a kenmoore fridge that is dripping water from the top side of the fridge compartment (traditional freezer on top style). It appears to be coming from an assembly containing a plastic (condensate?) hose that runs down the middle of the "ceiling" of the fridge compartment and drips near the rear of the assembly where the hose runs. Currently, I have a cup under it which also seems to freeze at times.

Any tips on DIY repairs would be great as I am not one to quickly dive into appliance repair, but would like to save a few bucks if possible.

Thanks in advance.

It's not a hose. The thermostat capillary runs through that plastic sheath. The water is most likely coming through the air vents from the freezer. I think your defrost drain is frozen over. If you remove the two 1/4" screws that hold the "false" floor in the freezer (freezer floor, one screw at each front corner) and pull it straight out, there is probably a mess of ice under it. If this is the case, turn off the unit and let it sit overnight to melt the ice. Clean up the water and reassemble the unit. If you start to get more water in a week or two, then the drain is restricted with something. We can go from there if we need to. You might try putting a thermometer in the freezer to ensure that your control settings don't get you a freezer temp that is below zero. It should be above zero, but below 10 degrees. Let me know if you have further questions, and make sure you include your model number.

Thanks so much, also saw your reply to the other similar post. Sounds like they have the same problem. I'll give it a try when we can shut it off for awhile and get back with the results. Thanks again!!

OK, don't seem to have the two screws you speak of, nor does the freezer floor appear as if it would come off.

Got the model number though: model # 253.71822106
Built in 02/03.

Looks to me as if maybe I need to remove something from the back of the freezer and/or top/ceiling of the fridge??

Thanks again!!

Aha... your refrigerator was built by Frigidaire, not Whirlpool. Start by unplugging the refrig from the wall, of course. You are correct. The back panel must be removed by removing 4 screws and tipping the panel out at the top and lifting the center air diffuser from it's hole in the freezer floor. The evaporator fan is attached to this panel, so there should be a disconnect plug or you may have to remove the wires from the motor itself to get room to inspect and/or clear the drain. There is a very thin aluminum tray under the evaporator, so be careful not to mangle it. If you don't find any ice back there, let me know. Does this unit have an ice maker in it?

Yes, it has an icemaker. Thanks for the info!

...the drain is restricted with something. We can go from there if we need to.
My Kenmore ET22DKXFW00 had the same problem. I followed your instructions, but the drain did in fact seem to be obstructed -- couldn't poke anything down more than about 1/2" below the hole in the evaporator pan. I eventually blew compressed air up from the end of the drain hose and that cleared things out, allowing my hot water/baking soda solution to flow freely from the evaporator pan down the tube. I'm wondering, though, what the obstruction is -- it felt like metal, as though the evaporator drain went into a small chamber of some kind and the exit to the drain tube was offset, so that there was no direct path from the hole to the tube.