My Hampton Bay ceiling fan stopped working and won't respond to either remote or pull chains. Power is there. What do I do and how can I get someone to troubleshoot this?

Open it at the ceiling, remove the remote receiver, wire it without it. Control the fan from the wall switch(es) and pull chains.

Ceiling fan wiring - Ceiling Fans N More (http://www.ceiling-fans-n-more.com/ceiling-fan-wiring.php)