Maria323
Jul 11, 2008, 12:49 PM
Hello everybody,
I work as a waitress in a restaurant, where gratuity is included. Recently I got into trouble when one of my customers called the restaurant asking for his extra tip 100 $ back (after 3 months!! ). Because he gave me the extra tip on his company's credit card, the company refused to pay for it. I'd like to know if the restaurant has to refund the extra tip to the customer, or they don't have to do so, because once the customer has signed the credit card receipt, it's a valid contract? The second question concerns me, since the restaurant is asking me to give the money back. Do my employer has the right to ask me for the extra tip, after it had been taxed? Or if the restaurant decide to reimburse the customer, is it out of their pocket? The restaurant is in Florida.
I work as a waitress in a restaurant, where gratuity is included. Recently I got into trouble when one of my customers called the restaurant asking for his extra tip 100 $ back (after 3 months!! ). Because he gave me the extra tip on his company's credit card, the company refused to pay for it. I'd like to know if the restaurant has to refund the extra tip to the customer, or they don't have to do so, because once the customer has signed the credit card receipt, it's a valid contract? The second question concerns me, since the restaurant is asking me to give the money back. Do my employer has the right to ask me for the extra tip, after it had been taxed? Or if the restaurant decide to reimburse the customer, is it out of their pocket? The restaurant is in Florida.