Hi,

I just bought a ventless propane gas log set. I, however, only have natural gas in my household. Is there a way I can convert the propane set to natural gas?

Thank you

No problem, LP and natural gas orifices are interchangeable. A very easy job that any home owner can do. Just remove the LP orifice and take it to your dealer and ask for a natural gas one. Some log sets include both orifices. Read your manual, you may already have one. Good luck, Tom

Hi,

I have a Glo Fire non-vented gas log fireplace that has been working fine for years. It was working one day and it just stopped burning (it had been on for several days). The pilot light stayed lit but whenever I try to turn it to full on position it just shuts off even turning off the pilot light. The pilot can be easily relit once this happens.

I can't seem to find much information in the manual about how to solve this problem though my guess is that there is too much silica sand covering the burner. They do have extensive information about adjusting the pattern to look realistic but nothing about whether the holes need to be cleared. It has one statement in the troubleshooting section that says "too much or not enough material on main burner" when the symptom is :"pilot lights but the burner won't".

Any help you could provide would be appreciated.
Thanks in advance,

Dan :^)

I can't see it going from OK to too much sand by itself. Unless you added sand, I don't see that being the problem. It could be that the sand is somehow now blocking the burner. It could be compacted, or too much has filtered down into the burner. I would remove it, maybe sucking it out into a clean shop vac and make sure the holes in the burner are clean. I would try taking the burner out and shaking it upside down or blowing air into it. Once the holes are clear, put it back together and try it.

Hi Labman,

I tried cleaning it and it seems fine, the holes are not obstructed. I am suspecting it might be either my ineptness at lighting it or a sensor problem that is preventing the valve from sending gas into the burner. I tried moving the pilot away from and then closer to the themocouple and it still doesn't work. The pilot lights easily, the knob doesn't even need to be held in for 30 to 60 seconds like the directions say, it just lights and stays lit right away. Might this indicate a problem with the pilot safety valve?

Thanks,

Dan :^)

I guess you could try it with less sand before replacing the valve.