PDA

View Full Version : Moen Legend Riser


vanman4005
May 28, 2008, 09:05 PM
I have a powder room corner vanity with a Moen Riser single Handle faucet. The lever is not attached to the faucet - rather it is offset to the right. The faucet is on 4" centers and can be raised up approx 6". It also has the ability to be extended and the spout can be rotated. I cannot find this faucet in catalogs or anywhere. Am looking for "exploded view". The spout extension is "stuck", and the adjusting ring sill not budge. Am looking for a way to loosen the ring - lubricate and return the faucet to original condition - if not am looking to find another identical faucet. Any ideas?

Thanks again -

massplumber2008
May 29, 2008, 05:12 AM
I tried to get you the exploded view... but was unsuccessful (they didn't even have a picture to guide me to advise here).

Call 1800BUYMOEN and ask them to E-MAIL you an exploded view info. Sheet on your faucet.

Can also check out the moen website whenever you need in the future:

MOEN Kitchen Faucets, Bathroom Faucets and Bathroom Showers (http://www.moen.com)

Moen warranties all faucets for a lifetime... so get the specification sheets/exploded parts view sheet mailed to you... and then call the number above for a replacement part if needed.

They will ship any parts needed within 10 business days for free (including free shipping)... or can order parts in 2 days for $12.00.

Anyway, hopefully that gets you on the road to a repaired faucet!

Let me know how it goes... thanks... MARK

.

vanman4005
May 29, 2008, 09:40 AM
Thanks for the help. I tried to find this unit (circa 1971) on their web-site and could not find it anywhere. The lever is on the right side of the spout where the cold handle might normally be placed. The spout (riser) comes out of the middle and is adjustable in height. The spout is also adjustable in length - there is a slide tube with a locking ring (that won't turn to allow adjusting). And the end of the spout can also be swiveled 180 degrees - to allow the unit to achieve what might be called a "water fountain" effect. Tried looking back in the files 17 years ago, and so far - no luck! Would like to either repair or replace with exact unit if possible. This unit (4" centers) is perfect for this corner sink (vanity) in this powder room under the stairs. Am going to try Moen - again - so far, no luck.

massplumber2008
May 29, 2008, 12:30 PM
Call 1800BUYMOEN directly! They will set this right quite fast. If have any more issues let me know. MARK

vanman4005
May 29, 2008, 02:19 PM
Mark - I spoke with Moen this afternoon - girl tried to be helpful, but had no idea what I was talking about. She sent me what she thought was the exploded view for a riser faucet that they have for the kitchen sink, not lavy. It is not the model that I have. It does not have a slide tube in the spout to allow the spout to extend itself, and the spout is fixed. So the only option I have is to hope that my wife has a copy of the literature from 1971 somewhere - so I can get the model number. Meanwhile, they are sending me a diverter for the 7100 series kitchen faucet - the o-rings on mine are kaput, and can't seem to find the exact size to make this one work. As far as the riser unit - it actually has the word "Riser" in capital script letters written on the top of the spout, and the Moen logo on the cap on the lever. So far, the standard "call Moen" approach has not helped here. Thanks again - John

massplumber2008
May 29, 2008, 06:01 PM
Wow...

Thank you for the update on this...

I had heard that they stopped keeping updates on some faucets prior to some kind of merge that occurred back in the 80s... you just found one of them.

I wonder if you can post a picture of this faucet..? If you can I would consult a manager at the moen number and e-mail him/her a picture with all information you can... but talk to a manager.

If they don't step up to the plate I would take that picture to a local plumbing supply house with a showroom and see what they can find that is similar.

Let me know what you find... Mark

.

ballengerb1
May 29, 2008, 07:38 PM
Mark, I am thinking between you and Tom that picture is going to ring a little bell in the back of your mind. Now I was just a mear child back then but Moen had the same guarantee and they must have some records to support there products. Lets get Vanman to post a picture so you guys can say there's one in the back of your truck somewhere. LOL

vanman4005
May 30, 2008, 04:33 AM
You guys are one step ahead of me! - thanks for the input - I plan on taking some digital pictures of the unit - in place - vertical extension - swiveled - etc. We can't show you the "horizontal extension of the spout because the "slide tube locking ring" is in fact "locked" (which is what started this whole thing to begin with). Never the less - pictures are worth the proverbial "thousand words". So should have that in the next few days.

Thanks again -

Trying to figure out the attachment procedure here - and seem to have discovered that there apparently is not an "oops" key - or "cancel" - so had to put in something. Will get pictures soon. Thanks - JHD in PA

ballengerb1
May 30, 2008, 08:12 AM
Click on GO ADVANCED below the ANSWER THIS QUESTION box. Look at the symbols and click on the yellow box with the little mountain.

vanman4005
May 30, 2008, 08:29 AM
Actually - that probably works if you have some out in cyberspace somewhere; - it looks as if the traditional paperclip that says manage by uploading from your own computer will do the trick. Still didn't find the oops, delete, or cancel button anywhere.

Thanks

vanman4005
May 30, 2008, 11:01 AM
Ok guys - I took pics with my digital camera - put them on a flash drive in a separate folder. I attempted to convert that file into a compressed (zip) file, and then upload that into the system. Not sure if that is the right thing to do - then after chugging along for about 5 minutes - this is the answer I received.. .

You have attempted to view a Post that no longer is available. Please click one of the links in the menu to continue

Sooo - what now Ollie?

John in PA

This is getting embarrassing -! - Looks like the pics exceed the file size and the converter does not understand the format from my digital camera! Will use a different camera and see what happens. Be back soon - sorry!

John in PA

massplumber2008
May 30, 2008, 11:30 AM
Hey John:

Have you tried clicking in this order...

Click on... go advanced at posting box
Then in next window click on... manage attachments
Then in next window click on browse
Then double click on the pic. You want
Then click on upload back at the same window that browse came up in.

Or did you already do that..

vanman4005
May 30, 2008, 11:44 AM
8908

8909

8910

8911

8912

Hope these come through - first time with this program & BB

Let me know what you think? - Thanks - John in PA

vanman4005
May 30, 2008, 11:45 AM
Note that the actual model designation is in fact "RISER" - AS WRITTEN IN SCRIPT ON THE TOP OF THE SPOUT -

John

Forgot - note the locking ring between the aerator and the spout body
Also the ability of the aerator to pivot 180 degrees to achieve the so-called bubbler, or
Drinking fountain effect.
And the lack of the unit's ability to extend horizontally - because the locking ring
Is locked.

TA-DA

Once I figured out how to use my old Sony Digital disk camera - everything went well!

John

RiddleMe
May 10, 2009, 07:08 AM
Hi, I came across your thread while attempting to fix this exact model in my home. Were you able to successfully find the exploded specs for this faucet? I simply need to replace a couple O-rings, but not sure how to take this thing apart. Any assist would be greatly appreciated. Thanks.
Tom

vanman4005
May 10, 2009, 09:07 AM
My original concern was to be able to "unscrew" the connector so that I could slide the faucet tube out. We had not used that function for so long that I had almost forgot about it. Unfortunately the threads must be so corroded that I might break something by using a pipe wrench - so I decided to leave that part alone. It still will slide up and down, and the faucet will swivel - just not extend outward. After almost 18 years - the crazy thing still does not drip - so I'm waiting until it does to replace the cartridge.

Moen sent me the "exploded view" - in a pdf file - it will take a me a little to find it - but you're welcome to it.

What I would really like is to have another faucet just like this one. It fits in a corner sink in our mudroom and is just the right fixture for that vanity. Unfortunately Moen decided that if it is a good product they have to find something else to replace it! If you know of a faucet similar to this one - please let me know - Thanks

Milo Dolezal
May 10, 2009, 09:49 AM
I have seen this faucet few years back at one of my customer houses. It is a nice faucet...

From the posted photos, it appears that you have a bit of calcification going on there. Also, your O rings are probably stiff preventing that spout from sliding out. I would try to spray it with some product that dissolves calcium, like vinegar, or other...

Stupid question: did you try to pull on it hard in forward motion to break the grip ?

vanman4005
May 10, 2009, 01:58 PM
Milo:

Well - whaddayano - I guess I didn't try that! - You know - try the simple stuff first! - I'll give it a go - saw you on the net just now and thought I'd get back. Yup - tried the vinegar, and the other brand of de-calcifier. I had my pipe wrench on one side and a strap wrench on the other - didn't want to go too far. My remembrance is that it wasn't so much the o-rings, as the serrated collar actually "unscrewed" first - then you could slide the spout out. So - I gave up on that - it still runs water, and the up/down vertical/side-to-side still works - so I have 90% function - I wasn't going to worry about the rest. The calcification was from the central water system we had up till about 4 years ago. Also had some nasty manganese in the toilet tanks. Pa American took the system over and have been very good about maintaining the proper levels - no manganese, ph - +/- 7, and tds is very low. Probably too much info - anyway thanks for getting back to me. If you happen to know of someone who still has one of these in a box somewhere - let me know. Thanks-JHD in PA.

afaroo
May 12, 2009, 09:23 PM
Hello Vanman,

Your faucet is fountain- FLO single handle riser lavatory faucet Model #4545 and it is been discontinued long time ago, the only thing that Moen support is the Cartridge you can replace it with 1222 or 1225, I have an email from Moen to show you the exploded parts but can't attach to this link, if any one is entrusted send me your email address and I will forward it to you, Thanks.

Best Regards,
John

vanman4005
May 13, 2009, 03:56 AM
Well Hello - afaroo - John - thanks for jumping in here - This has been an issue with me for some time now - It seems that a lot of things that work really well are discontinued by manf - - for whatever reason - I've known this has been long gone for some time - but I keep holding out hope that somewhere someone might have one coated in dust on the back shelf! I haven't seen anything even close to this riser unit. I have the exploded parts view from Moen and saved it as PDF - for anyone who wants it. However - as you know - Moen will only "support" it with the cartridge. Thanks again for your input. Vanman in PA

tvmind
Jan 2, 2010, 08:50 PM
Wow, this is so cool. I too have this bizarre faucet, This is kind of like a faucet cult. Haha! Mine also will not slide horizontally (I didn't even know that it did!). The lever on mine is getting real stiff and will need some attention soon. Vanman, if you could send me those exploded views it would be great. I'll send you an email if that address is still current.

afaroo, thanks to you also for your part #'s

rschmid942
Feb 5, 2010, 03:13 PM
I've got this faucet too and the kids love it... riser part works great for hair washing and swivel tip for getting drinks. Trouble is mine has now started dripping pretty good and the handle goes up and down fairly hard. Will the cartridge work to repair these problems? I'm thinking it will but wanted to see if anyone experienced the same thing. An exploded view would be great if you could e-mail it to me. [email protected] Any help would be appreciated! Ron Schmidt

domamir
Dec 29, 2011, 03:57 PM
I have this same faucet. The swivel head never extended, just turned to drinking fountain mode. I do have a problem with this faucet though the handle leaks. I have took off the lever, ring, and a plastic part that has a inner part that slides up and down. This plastic part has a single O-ring. It does not look like a cartage, the long screw pass through and screws in to something below that moves up and down(the cartage? Maybe) how do you remove that?

MoenRiser
Feb 25, 2012, 09:05 PM
It is sooo good to know I am not alone in this adventure. I didn't realize how many years we have had this faucet. TODAY I changed out the cartridge in my "riser" Moen faucet. Got it at Lowe's, Moen cartridge #1225. This is our 2nd cartridge replacement since new.

The clear Moen disk at the center of the faucet handle clips out by friction. I used an art knife to get it started. Mine is cracked in several places. Remove the LONG brass screw under the clear disk. The handle and it's holder ring will lift off the faucet, but they both have to tilt up and back to release from their groove in the actuater.

Unscrew the big brass retainer that has the knurled band. The LONG brass screw was inside 2 plastic extensions. These extenders may no longer available so be gentle with them. After pulling them up and out, I put DANCO silicone grease on the O-ring of the inside one. I replaced the screw by hand as far as possible. Replaced the big brass retainer to give a strong surface to leverage up the LONG brass screw. By pulling or prying STRAIGHT up on the screw with care but determination, the cartridge came straight up and out.

The new cartridge was lubricated quite well, so I put it straight in. After re-assembly, check that the hot and cold sides are not reversed. If so, there is a simple 180 degree rotation of the cartridge explained in the Moen instruction sheet. GOOD luck. We have used ours in our master bathroom every day. It is nice to have the drips stopped again.

geomortiz
Apr 1, 2012, 07:32 AM
Hello John !
Please send the info that you have from Moen on the Model 4545 Riser, I am trying to obtain the plastic part that covers the screw in the handle for turning the water on, off and controls the hot or cold. Please send to [email protected]
Thanks
George

speedball1
Apr 1, 2012, 11:10 AM
Moen warrantees their products. Call them at, Call: 1-800-BUY-MOEN (1-800-289-6636)
8:00 am to 8:00 pm Monday through Friday
8:00 am to 6:30 pm on Saturdays EST
Closed on Sundays and all nationally observed holidays.
To contact Moen Canada call: 905-829-3400
And ask them to send you a snap in faucet insert. Good luck, Tom

afaroo
Apr 2, 2012, 10:09 AM
Hello Geomortiz,

Open the PDF file, Thanks.

John

geomortiz
Apr 3, 2012, 06:30 PM
Hello Geomortiz,

Open the PDF file, Thanks.

John

Hello John Thanks for the parts diagram for the Moen Riser
George

dodgeturn
Feb 21, 2013, 11:25 AM
John,
I also need the exploded parts diagram for the Riser faucet. We have six if these in our hose.
Thanks,
Bill

afaroo
Feb 21, 2013, 11:37 AM
Hello Dodgeturn,

Here you go, Thanks.

Annabeme
Jun 24, 2015, 11:45 AM
Hello all!

I have been reading through this thread and I wanted to comment about this faucet. I know Moen has a life time warranty but that doesn't mean they will continue to produce those parts after a while. I work for a wholesaler and we were cleaning our shelves and found 3 of these faucets new in the boxes. I don't know if anyone here is in need of discontinued parts or want a new faucet. I am planning on throwing them up on eBay but can post the link if anyone is interested in them.

Thanks
Anna

albright
Sep 20, 2015, 03:51 AM
Hi Anna:
I remember this faucet and might be interested in purchasing one of yours if you still have them in stock. I looked up on Ebay but didn't see them.
Thanks!

Al


Hello all!

I have been reading through this thread and I wanted to comment about this faucet. I know Moen has a life time warranty but that doesn't mean they will continue to produce those parts after a while. I work for a wholesaler and we were cleaning our shelves and found 3 of these faucets new in the boxes. I don't know if anyone here is in need of discontinued parts or want a new faucet. I am planning on throwing them up on eBay but can post the link if anyone is interested in them.

Thanks
Anna

Ekpara
Jan 3, 2016, 12:58 AM
Hello all!

I have been reading through this thread and I wanted to comment about this faucet. I know Moen has a life time warranty but that doesn't mean they will continue to produce those parts after a while. I work for a wholesaler and we were cleaning our shelves and found 3 of these faucets new in the boxes. I don't know if anyone here is in need of discontinued parts or want a new faucet. I am planning on throwing them up on eBay but can post the link if anyone is interested in them.

Thanks
Anna

Anna,
I have two of these faucets and love them. Do you still have these faucets or are they long gone? Anyone else out there have a faucet like this one to sell me?

rodneyphillips6
Jan 18, 2016, 04:35 AM
Hi. I came across this faucet in my mom's house. Would you possible still have the exploded view you could send along?

Thanks
Rodney

massplumber2008
Jan 19, 2016, 07:17 AM
Hi Rodney

Click on the links provided by Afaroo at post #27 or #30 above...

Mark

pathil
Nov 17, 2016, 06:29 AM
I have a Moen Riser and my plumber has never seen anything like it. I've had it for over 20 years I guess in a very small bathroom. I do not have the box it came in or any information. Mine is still working, but the rubber gasket around the up spout is falling apart and I asked my plumber if he could fix it so the faucet wouldn't fall and hit me on the head. I use it to wash my hair. He didn't want to try. If you have any pictures that might help or any information. Thank you. Pat

afaroo
Nov 17, 2016, 10:12 AM
Hello Pat,

With out a model number it will be hard to help, I would suggest to post a picture of your faucet and we may be able to help, also do you know that Moen products are life time warranty please call them at 800-289-6636 and email the picture they will more than happy to help you and will send you the parts for free if you need any, Thank.

John

mrrondo
Jan 12, 2017, 03:03 AM
The model number for this is Model 84545 Chrome. I have the same one and still have the instruction book.