I am not completely new to computers as I have been using them for about 15 years, but am having a problem I can't seem to fix myself. Every once in a while when we are on the internet we get a message pop up that says "Iexplorer caused an error in .... " and then something about it will now close and the only option you have it to let it shut down the internet. I had a virus scan downloaded and it found 4 viruses that were causing other things to not work, this deleted those things but didn't fix that. So earlier I did a complete factory restore thinking this would solve it and low and behold... IT Didn't!! Now what to do? I am completely baffaled.. help!

How did you do the system restore? Do you have all the MS updates?

Try ccleaner, it's a free registry cleaner/optimaizer, this may help and can't hurt
CCleaner - Home (http://www.ccleaner.com/)

If you still have error after running ccleaner post the error here https://www.askmehelpdesk.com/spyware-viruses-etc/

I went to that link and it wants money for it and I don't have a credit card...

Ccleaner is free, hit the download ccleaner link now button

CCleaner - Download (http://www.ccleaner.com/download) the download page says.
Although this software is free please donate to help support the software and site costs.

Here is the direct link to cc cleaner Download CCleaner 2.07.575 - FileHippo.com (http://www.filehippo.com/download_ccleaner/)

Here are some other clean up tools (http://securitynewsfromthenet.blogspot.com/2007/03/clean-up-tools-to-prevent-people-from.html)