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View Full Version : An advertisement has taken my home page


lxamon
May 10, 2008, 03:13 PM
Before I send this question I check similar questions but that helped just halveway.Yesterday I received one of those pop ups from an spyware company,threatening me of the risk my computer was.My computers been working OK with some other programs I have (AVG.Cleaner.Optmize).I clicked cancel but instead of going away I took me to a home page of the spyware.The problem is that if I go to Tools-Internet Options and in the upper part I choose my home page (yahoo) I click apply and Yahoo comes back and the computer works normaly THE PROBLEM IS THAT whenever I return to Internet the Spyware offer pops up as my home page again.
My computer is DELL Dimension 8300 and I run Win XP.Thanks for your help

vingogly
May 10, 2008, 04:46 PM
I'd download and run Ad-Aware (http://www.lavasoftusa.com/single/trialpay.php) (free) and Spybot Search & Destroy (http://www.safer-networking.org/en/index.html) (also free). They each tend to catch different adware - and these are things that AVG won't catch. Good things to run on a regular basis.

Bluerose
May 10, 2008, 05:08 PM
Try a system restore. Choose a date before the add appeared and simply follow the instructions on the screen.

lxamon
May 11, 2008, 08:46 AM
I'd download and run Ad-Aware (http://www.lavasoftusa.com/single/trialpay.php) (free) and Spybot Search & Destroy (http://www.safer-networking.org/en/index.html) (also free). They each tend to catch different adware - and these are things that AVG won't catch. Good things to run on a regular basis.

Unfortunately after downloading AdAware and using it the add still keeps showing in my home page.Going to tools-internet options still works.Know anything about Malware products?
Any other ideas.Thanks for helping.

lxamon
May 11, 2008, 08:51 AM
Try a system restore. choose a date before the add appeared and simply follow the instructions on the screen.
I tried a system restore,which I`ve done many times,but in this case I was informed that system restore was not possibley from that date? so I use some 6 different dates but still have the same response.Thanks anyway

vingogly
May 11, 2008, 10:39 AM
Unfortunately after downloading AdAware and using it the add still keeps showing in my home page.Going to tools-internet options still works.Know anything about Malware products?
Any other ideas.Thanks for helping.

I'd also run Spybot S&D, since it can catch other things. Here's a thread (http://forums.spybot.info/archive/index.php/t-5401.html) from the Spybot forums that may be helpful. Adware may have "locked" your browser's home page - the thread tells you how you can (hopefully) unlock it in Spybot.

Regarding malware products you purchase, for home use I'd recommend McAfee (http://us.mcafee.com/). Steer clear of Norton/Symantec, in my opinion; McAfee is the better choice. Here's why (http://www.registrysimple.com/norton-utilities-problems.php).

Vasily

Bluerose
May 11, 2008, 12:42 PM
I don't use XP now, I'm using Vista, but when I was using XP and the addy thing kept coming up because the kids had been looking for game cheats and codes. At one point I opened a new usser account, moved my stuff to it and then deleted the old usser account. That meant I set up a new desktop in another name and then after moving everything over, I deleted the old desktop account. That cleared it. Don't ask me how that worked but it did. It was either that or a serious restore from disc.

lxamon
May 11, 2008, 06:18 PM
I'd also run Spybot S&D, since it can catch other things. Here's a thread (http://forums.spybot.info/archive/index.php/t-5401.html) from the Spybot forums that may be helpful. Adware may have "locked" your browser's home page - the thread tells you how you can (hopefully) unlock it in Spybot.

Regarding malware products you purchase, for home use I'd recommend McAfee (http://us.mcafee.com/). Steer clear of Norton/Symantec, in my opinion; McAfee is the better choice. Here's why (http://www.registrysimple.com/norton-utilities-problems.php).

Vasily
Malware is not anything I bought,that's the name of the add that took my home page.The good news is that using spybot and doing a lot a analysis and accepting and denying some pops ups during thir process I finally got rid of the nasty add.I hopè this will be for good.
Thanks very very much:) :)

vingogly
May 12, 2008, 06:49 AM
Malware is not anything I bought,thats the name of the add that took my home page.The good news is that using spybot and doing a lot a analysis and accepting and denying some pops ups during thir process I finally got rid of the nasty add.I hopè this will be for good.
Thanks very very much:) :)

Malware is a general term for software that does bad things on your computer (mal = bad). I was referring to programs that remove malware, like the McAfee suite. I'm glad Spybot worked for you... as I said, it and Ad-Aware tend to find different things. To keep your computer clean, run Spybot, Ad-Aware, and Windows Update once a week, and continue running AVG and keep its virus definitions up to date. :)

Vasily

invisibleman_productions
May 14, 2008, 12:30 AM
To prevent spware infecting your browser only use
Firefox+Adblock Plus +noscript
Download and run Firefox to protect your from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ) .Then update your windows through Firefox
Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs
Security News from the net: spyware fighter essentials (http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html)
Install addition protection into Firefox with
Adblock Plus
Adblock Plus: Installation (http://adblockplus.org/en/installation)
There's a browser safer than Firefox...
... it is Firefox, with NoScript!
NoScript - JavaScript/Java/Flash blocker for a safer Firefox experience! - get it! - InformAction (http://noscript.net/getit)

vingogly
May 14, 2008, 06:32 AM
To prevent spware infecting your browser only use
Firefox+Adblock Plus +noscript

Adblock Plus will prevent popup ads while you''re visiting websites, but it will not prevent your being infected by spyware or adware. You still need to run Ad-Aware and Spybot S&D or applications like them.

Vasily

invisibleman_productions
May 14, 2008, 08:29 AM
vingogly yes . As you had already posted links to the user (https://www.askmehelpdesk.com/computers-beginners/advertisment-has-taken-home-page-214570.html#post1033623)and the user used spybot to remove the offending spyware. The only thing left was prevention of reinfection hence I posted only the preventive measure.