Log in

View Full Version : Adobe pdf attachments


pilot1264sierra
Apr 24, 2008, 09:20 AM
I click on the attachement and a screen pops up and say's "There was a error opening this document. The file cannot be found.

Any help will be appreciated.

retsoksirhc
Apr 24, 2008, 10:02 AM
I would try uninstalling and then reinstalling PDF Reader. If you're using the Adobe PDF reader, I'd suggest uninstalling it, and then installing FoxIT Reader instead... either one will work, but FoxIT always seems to work better for me.

It sounds like the file association got messed up somehow, so when you reinstall, it should create the association again.

Benjimeister
Apr 24, 2008, 10:07 AM
I agree with retsoksirhc's suggestions, but another thing that might be wrong is that the attachment itself could be corrupted. At the least, I'd recommend downloading the attachment, and then opening it up from your hard drive, as opposed to through your email.

ScottGem
Apr 24, 2008, 10:56 AM
Do you have the latest version of the Reader? They are free so the first thing I would do is get the latest version from Adobe.com.