My MS Wireless Multimedia keyboard 1.1 has gone screwy. The keys are misaligned, so what you type is not what you get (some keys don’t work at all). I’ve put in fresh batteries, re-installed the software/drivers, changed Language/Region settings, re-synced the channel, etc. Nothing works. Can anyone help?

Hope you find something helpful -- let us if you get it fixed -- what fixed it


The Microsoft wireless input device does not work (http://support.microsoft.com/kb/832322)

The Microsoft wireless keyboard or wireless mouse does not respond as expected (http://support.microsoft.com/kb/838398)

Microsoft Mouse and Keyboard Hardware – Support Overview (http://www.microsoft.com/hardware/mouseandkeyboard/support/default.mspx)

My MS Wireless Multimedia keyboard 1.1 has gone screwy. The keys are misaligned, so what you type is not what you get (some keys don’t work at all). I’ve put in fresh batteries, re-installed the software/drivers, changed Language/Region settings, re-synced the channel, etc. Nothing works. Can anyone help?
I've visited Microsoft help without success. (my product ID is not recognized). My problem continues. But thanks.