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alik001
Jan 22, 2006, 10:14 AM
I cannot shut down or restart unless I use "turn off" twice. On the first time the desktop becomes gray and that's all/
XP+sp2 and with all updates
THANKS

Whiskey14
Jan 22, 2006, 04:25 PM
Check out the following from Microsoft:

http://support.microsoft.com/?kbid=308029

alik001
Jan 23, 2006, 10:47 AM
A lot to read... :cool:

Whiskey14
Jan 23, 2006, 01:09 PM
True, there's a lot to read but as you saw, your problem could be caused by more than one thing. If you have any problems, let me know.

fredg
Jan 23, 2006, 02:56 PM
Hi, alik,
I am not positive this will solve the shutdown issue, but I think it's worth a try.

Go to Start / Control Panel / Performance and Maintenance / Power Options Tab.
Then, click on APM; Enable Advanced Power Management Support.
Click on Apply, then Ok.
Re-boot.
I do wish you the best of luck.

alik001
Jan 26, 2006, 09:34 AM
But it not help:confused:

Whiskey14
Jan 26, 2006, 09:49 AM
Did you check what Microsoft offered at:


http://support.microsoft.com/?kbid=308029

alik001
Jan 26, 2006, 10:27 AM
The coming weekend will be devoted to that