I have two employees, one is full time and the other partime. The partime employee doesn' seem to understand that other job duties need to be done along with her regular ones. She has been employed with me for 2 yrs. Now and everything we do is done over and over everyday. The same duties are done the same way everyday. I've had numerous teamplayer meetings with the group and she just doesn't get it. Her response is that I think we all do great, again she doesn't get it. When she comes to work in the morning she sets up her station and only does what she has to do. She won't do extra computer work and she was taught to do. At the end of the day she won't put the work out for the courier to retrieve when she is the last one to do so, this has been discussed several times in the teamplayer meetings, she has to be told to do everything. Help

Have you given her an explicit job description, spelling out her duties? In writing? If not, I'd recommend you do so immediately. Keep in mind that most employees won't do "extra work" that they feel are not part of their duties and/or are someone else's responsibility. Especially a part-time one. And in a sense you can't blame them. That's why explicit written communication is very important. Now if you've done all these things and she still refuses to perform then you have the option of letting her go.