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View Full Version : Kenmore Elite HE3 washer "F02" error


djohnson2607
Jan 7, 2008, 03:02 PM
Kenmore Elite HE3 washer "F02" error drain problem
The washer (42926200 purchased in June of 03) is not draining properly.
The drain hose is not kinked or clogged. To confirm I used a small wet/dry vac holding the vac hose too the drain hose and sucked a gallon or more of water from the washer.
When I turn the washer back on the spin/drain cycle it allows a small amount of water in the machine, goes through the spin cycle and a pump noise is made but water is not pumped from the machine.

My thoughts are the pump is bad but would like to confirm from someone with a bit more expertise then my very limited diagnostic knowledge.

Update: OK, after waiting 45 min or so I tried the drain/spin cycle again and it seem to work OK.
The pump drained the water and the cloths spin cycle worked.?

I immediately tried a 2nd attempt with some wet towels and the water was not removed.

So now I wait and give another 45 min or so cooling period to see if it is a circuit heat related problem.

I waited appox 45 min and tried the spin/drain cycle again and the water was removed from cloths as it should be.

Now I am not so sure that I have a pump problem. ANY IDEAS?? The complete pump cost listed from Sears runs around $75 so is it worth the cost to eliminate the pump as the culprit?

EDIT: I removed access panel from front of the washer. The pump Is very noisy when operating!

CliffARobinson
Mar 14, 2012, 01:12 PM
We have a great answer to the 'F02' error (https://www.askmehelpdesk.com/appliances/kenmore-elite-he-4t-f-02-suds-error-128287.html)already on Ask Me Help Desk.

There is also a great resource I found on applianceaid (http://www.applianceaid.com/duet_washer.html#F02):


Press PAUSE/CANCEL twice to clear the display.
* Check the drain hose and make sure it is not plugged or kinked.

* Check the electrical connections at the pump and make sure the pump is running.

* Check the drain pump filter for foreign objects.

* If the above does not correct the problem, replace the pump.