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rolywoods
Dec 12, 2007, 09:05 AM
Hi - I recently changed my password as administrator on my acer aspire notebook - ironically at the prompting of my Norton 360 security programme, advising me of weak passwords!

Although I thought I had used a regular (!) password, it does not work and I am unable to log on as administrator (ie owner) and so cannot acccess my folders and files including many photographs not downloaded elsewhere. Is there anyway I can recover the password to abvopid having to do a complere re-set and lose all my precious photos?

There is a guest user account that is useable but only in a limited way. e.g I cannot connect additional hardware via the guest user account for example, because the administrator's permission (via password) is required.

Grateful for any help you can offer.

Roly

ScottGem
Dec 12, 2007, 09:08 AM
Contact Microsoft.