My mother and I both have Time Warner Digital Phone Service, a few weeks ago this problem started. When she calls our home we can hear her but she can not hear us. Time Warner says there is no problem on their end - we were on the phone for 45 minutes. We can talk with her from our cell phones and she can call anyone and talk with them except for our home phone. We switched out the phones and still the problem continues. When the phone is picked up in our home, here line sounds completed dead. Can someone please help. The only thing that we can figure out is to go back to AT&T. Thanks so much.

I have moved your question ( I hope this was a good place to place it)
You posted under "introductions" this is not an into but a question, so it was moved.

Please take a moment and go back and introduce yourself.

Back when I had analog phone service I remember a problem like that, and I think it was at the phone office.

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