Kitzmillerjg
Oct 17, 2007, 10:29 AM
Hello,
Hope someone can help me determine whether this is a HIPAA violation or not. I was treated in a specialty clinic recently. At the time of checkout I had forgotten to bring money with me for the co-pay. Two other patients were waiting behind me and heard the finance person lecture me about not having the money with me, and discussing my account balance with the clinics in detail. I felt that it was at least an invasion of privacy and poor business practice to discuss my financial information in front of other patients. She did not disclose personal health infrmation though, so I don't know whether to pursue this as a HIPAA violation or just mention the lack of privacy to the office manager. I appreciate your advice. Thank you.
Jean
Hope someone can help me determine whether this is a HIPAA violation or not. I was treated in a specialty clinic recently. At the time of checkout I had forgotten to bring money with me for the co-pay. Two other patients were waiting behind me and heard the finance person lecture me about not having the money with me, and discussing my account balance with the clinics in detail. I felt that it was at least an invasion of privacy and poor business practice to discuss my financial information in front of other patients. She did not disclose personal health infrmation though, so I don't know whether to pursue this as a HIPAA violation or just mention the lack of privacy to the office manager. I appreciate your advice. Thank you.
Jean