I'm trying to install a downloaded .exe file. Software that I purchased.

I run the "check online for a solution" and none is found.

Here are the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Adobe India AutoPlay
Application Version: 1.0.0.1
Application Timestamp: 43438956
Fault Module Name: epic_eula.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000135
Exception Offset: 00008fc7
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

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Any suggestions for the fix?

Thanks!

If it's just about AutoPlay then maybe this can help:
Enable or Disable Windows Autorun / Autoplay feature? (http://www.infopackets.com/channels/en/windows/gazette/2003/20031127_enable_or_disable_windows_autorun_autopla y_feature.htm)

I'm not sure about the cause of the crash.

I've got Autorun set, for the Software category, to install or run the program. Coincidentally IE and Help does not work either. I think my kids have screwed up my new laptop... might be time to format it :(

Time to make a new user account for the kids and be diligent about switching to it.